IT Program Assistant
Spry MethodsRockville, MD
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Career level
Senior-level
Job Description
Who We’re Looking For (Position Overview)
The IT Program Assistant provides administrative, reporting, and coordination support to the IT End User Support Services program. This role is responsible for maintaining program documentation, tracking operational metrics, supporting recurring deliverables, and assisting leadership with reporting, scheduling, and communications. The IT Program Assistant ensures that program data, records, and deliverables are accurate, timely, and compliant with contract requirements, enabling effective program execution and Government oversight.
What your Day-To-Day Looks Like (Position Responsibilities)
- Support the Program Manager and Deputy Program Manager with day‑to‑day administrative and operational activities.
- Track and consolidate inputs for recurring program deliverables, including weekly and monthly reports, dashboards, and status briefings.
- Prepare, format, and maintain reports, presentations, spreadsheets, and data call responses required by the Government.
- Maintain program documentation, schedules, contact lists, organizational charts, and distribution lists.
- Support asset and inventory tracking activities by maintaining records in Government‑approved systems and assisting with periodic inventories.
- Assist with user account and access management activities, including compiling data for recertifications and tracking completion status.
- Maintain version‑controlled repositories for reports, metrics, and historical program data.
- Support knowledge management by updating procedures, work instructions, and knowledge base articles to reflect current operations.
- Coordinate meeting logistics, scheduling, and preparation of materials for internal and Government meetings.
- Support program communications, including drafting notifications, tracking communications, and maintaining publication logs.
- Perform quality checks to ensure accuracy and consistency of operational and performance data across reports and systems.
What You Need to Succeed (Minimum Requirements)
- Experience providing administrative or operational support within an IT or technical services environment.
- Proficiency with Microsoft Office tools (Excel, Word, PowerPoint, Teams, SharePoint).
- Strong organizational, data tracking, and documentation skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple recurring tasks and deadlines simultaneously.
- Familiarity with IT service management or asset tracking tools preferred.
- Familiarity with SLAs.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About IT Program Assistant Jobs at Spry Methods
What is the work location for this position at Spry Methods?
This job at Spry Methods is located in Rockville, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Spry Methods?
Employer has not shared pay details for this role.
What employment applies to this position at Spry Methods?
Spry Methods lists this role as a Full-time position.
What experience level is required for this role at Spry Methods?
Spry Methods is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Spry Methods?
You can apply for this role at Spry Methods either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.