IT Project Analyst

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The IT Project Analyst is responsible for supporting the technology lifecycle plan across systems, platforms, and infrastructure-tracking End of Support (EOS) dates, driving remediation plans before risk materializes, and ensuring compliance with lifecycle standards and governance. This includes technology assessment and cross team coordination to keep technology current, secure, and aligned to enterprise policies and the delivery lifecycle.

Key Responsibilities

• Partner with Application Teams: Engage with application owners and technical teams to assess current-state environments and determine upgrade or migration requirements for operating systems and databases.
• Plan and Coordinate Upgrades:

o Collaborate with platform/product owners, application, operations, and engineering teams to sequence upgrades and minimize disruptions.

o Create remediation roadmaps to define the appropriate upgrade approach, ownership, scope, and timeline for each application.

• Execute Against Plans: Using the remediation roadmap, execution of activities ensuring progress aligns with the documented approach.
• Risk, Issue & Decision Management: Document risks, issues, decisions, and dependencies.
• Cross-Team Coordination: Work with teams - including infrastructure, security, database, and application technical managers - to identify and assist in removing any roadblocks to ensure successful delivery.
• Communication & Reporting: Provide regular status updates, progress reporting, and stakeholder communication to ensure transparency and alignment across business and technical groups.
• Support Standards & Compliance: Ensure actions adhere to technology lifecycle management standards, procedures, and controls. Escalate risks and non-compliance properly.

Qualifications

• Strong critical thinking skills with the ability to analyze information, identify patterns, and draw sound conclusions.
• Demonstrated problem solving ability, including diagnosing issues, evaluating alternatives, and recommending effective solutions.
• Ability to break down complex problems into manageable components and develop clear action plans.
• Skilled at assessing risks, anticipating obstacles, and proposing mitigation strategies proactively.
• Able to interpret data, metrics, and qualitative insights to make informed decisions.
• Comfortable navigating ambiguity and applying structured thinking to resolve unclear or incomplete situations.
• Strong judgment and decision-making skills, balancing technical, operational, and business considerations.
• Ability to evaluate multiple viewpoints, think objectively, and challenge assumptions when appropriate.
• Creative and innovative mindset for identifying improvement opportunities across processes, workflows, or systems.
• Monitor and drive activities for existing planned upgrades to ensure engineering and application teams are meeting deadlines.
• Ability to balance multiple priorities.

For this opportunity: Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

The teammate that is hired for this position will be required to work in the office daily in one of the following locations. (Atlanta, GA, Charlotte, NC, Raleigh, NC, Richmond VA or Wilson, NC.)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Participate with peer groups to identify, document, and communicate project needs.

2. Work closely with project stakeholders to understand project processes and strategies. Ensure all stakeholders are involved in requirements gathering activities.

3. Establish project requirements using business process and workflow analysis.

4. Plan, elicit, capture, analyze and validate business, functional and/or technical requirements.

5. Participate in or facilitate requirements elicitation sessions and walkthroughs.

6. Perform current state analysis of existing business systems, applications, and functions.

7. Request infrastructure diagrams in accordance with business process and workflow.

8. Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements.

9. Attend project status meetings and provide regular updates to the project teams through regular presentations, status reports, and meeting minutes.

10. Develop understanding of core systems, applications, and technical platforms.

11. Observe strict adherence to all Technology and Truist policies and standards (e.g., Systems Development Life Cycle (SDLC), Change Management, etc.).

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree in business or IT, or equivalent education and related training

2. Four years of professional consulting, project analyst, or relevant industry experience, with three years of specializing in systems implementations, merger integration, business transformation, and change management

3. Strong analytical skills; excellent fact-gathering and business process mapping

4. Self-starter, highly motivated, change agent Strong interpersonal, communication, collaboration and leadership skills

5. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Standing

Occasionally (Less than 25% of the time)

Walking

Occasionally (Less than 25% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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