It/Security Camera Technician

Here at Nemacolin, our associates know to "Expect the Unexpected" - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.

We are seeking a detail-oriented and technically proficient IT/Security Camera Technician to join our IT department. This role involves configuring, installing, maintaining, and improving on-premises and cloud-based video surveillance systems. The ideal candidate will possess working knowledge of various camera systems, networking infrastructure, and have the ability to communicate technical solutions to both vendors and internal stakeholders, including executive leadership.

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Configure and install security cameras, primarily using Avigilon, Interlogix, and Vivotek systems.

• Troubleshoot network connectivity and performance issues across multiple camera models and network setups.

• Work with both on-premises and cloud-based infrastructure (preferably Avigilon Cloud), providing support and optimization recommendations.

• Collaborate with vendors and clients to determine the scope and materials required for new surveillance projects.

• Provide expert guidance and technical updates to C-Suite Executives on project status and system improvements.

• Maintain and improve physical security infrastructure, including Cisco Meraki, MikroTik, and Interlogix networking components.

• Conduct regular system assessments to ensure effective protection of company assets.

• Deliver strategic insight into the current camera infrastructure, identifying areas for technical and operational improvement.

• Tech Support: Provide end user support in a timely and courteous manner

• Prioritize tasks to handle multiple projects simultaneously

• Other job duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High School graduate. Associate's degree in IT or related field preferred

• Must be 18 years or older

• At least 1 year of experience with LAN/WAN technologies

• Experience with Avigilon, Vivotek, and Interlogix camera systems.

• Familiarity with Cisco Meraki, MikroTik routers, and physical server environments.

• Strong communication skills with the ability to convey technical details to both technical and non-technical stakeholders.

• Demonstrated ability to manage projects and coordinate with cross-functional teams.

• Commitment to security best practices and asset protection protocols.

• Must be flexible in scheduling and able to work evenings, weekends and all holiday

• Must maintain knowledge of Nemacolin Woodlands Resort activities and services

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management's assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

Craft a Career Defined by Excellence, Growth, and Experience

Set within Pennsylvania's Laurel Highlands, Nemacolin brings together luxury-level service, refined hospitality, and a culture where meaningful careers take shape through experience, mentorship, and opportunity. Each role contributes to extraordinary guest and member moments while building a professional journey grounded in craftsmanship, collaboration, and pride.

A dynamic rooted in accountability, respect, and innovation encourages professionals to contribute ideas, elevate standards, mentor others, and grow with intention.

Professional Development & Recognition

• Paid training and continuous learning opportunities
• Leadership development and accelerated leadership pathways
• Mentorship, coaching, and cross-functional experience
• Monthly recognition opportunities for associates, leaders, and teams

Benefits Designed for Well-Being and Lifestyle

• Competitive compensation and attractive 401(k) program
• Medical, dental, and vision coverage available
• Paid time off
• Educational and career advancement support
• Savings across resort dining, retail, spa, and activities
• Discounted associate meals, dry cleaning, and uniform services
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A career at Nemacolin weaves together professional and personalized development, meaningful relationships, and the opportunity to help shape unforgettable experiences for guests, members, and colleagues alike.

Bring your passion. Grow your career. Create Real Life Magic.

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania's Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine how your talents, perspective, and ambition could shape what comes next.