IT Server Engineer II

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Position Summary

The IT Server Engineer II applies engineering principles and practices to develop, implement, and manage IT Systems throughout the Simmons Bank IT Infrastructure. They play a vital role in ensuring that Simmons' IT systems function effectively and efficiently while meeting the needs of the systems' end users. They will be responsible for troubleshooting complex technical issues and collaborate across the unit's areas to integrate, innovate, and drive productivity.

Essential Duties and Responsibilities

• Manage and maintain enterprise virtualization platforms and Azure IaaS, including capacity planning, lifecycle management, patching, availability, and integration with backup, monitoring, and network services.
• Own backup, recovery, and data protection platforms (Rubrik, Commvault), including policy configuration, retention management, recovery testing, and alignment to disaster recovery and compliance requirements.
• Manage and maintain core directory infrastructure, including domain controllers, replication health, DNS integration, Group Policy design and maintenance, certificate services, and hybrid connectivity with Entra ID
• Manage the Microsoft 365 admin portals, including Exchange Online, compliance & retention policies, mailbox and calendar governance.
• Plans and coordinates the updates, enhancements, or expansions of infrastructure assets listed above.
• Coordinates with outside vendors and resellers, any necessary maintenance, service, or purchase of servers, storage, and networking applications.
• Provides key input into the development and implementation of related policies and standards.
• Assists in the development of solutions and efficiencies to address issues that have been identified in other business units.
• Meets with business units and IT associates to define issues and develops solutions and efficiencies to address identified issues.
• Serves as mentor for other System Administrators.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Skills

• Ability to read and interpret documents such as technical diagrams, procedure manuals, general business correspondence and/or journals or government regulations.
• Ability to write simple-to-business correspondence, routine reports, and procedures.
• Ability to effectively speak, respond to questions, and present information to the following: one-on-one /small groups, customers, employees, clients, managers, top management, public groups, board of directors, and the public.

Education and/or Experience

• Associate's degree or higher preferred
• Five plus years of experience as a technical engineer or equivalent

Computer Skills

• Skilled in use of Office automation tools (i.e. Word, Excel, PowerPoint, SharePoint, etc.)
• Advanced understanding of networking, cloud computing, server architecture, data management, and/or banking business processes.
• Experience with Microsoft Power Platform is a plus

Certificates, Licenses, Registrations

• Certification in applicable technical applications preferred
• Banking Certification or experience is a plus

Other Qualifications (including physical requirements)

• Strong oral and written communication skills.
• Strong organizational, problem solving, and planning skills with the ability to set priorities.
• General banking knowledge preferred.

Other

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.

Skills Training:

• Critical Thinking, Reading Comprehension, Systems Analysis,
• Communication, Decision Making, Problem Solving, Project Management

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.