IT Service Management Consultant
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Overview
Remote
On-site
Compensation
$40-$46/hour
Job Description
Request ID:101221-1Title: IT Service Management ConsultantLocation: Irvine CADuration: 6+ MonthsSalary Range: $40- $46 an hour on W2 Job Description: IT Service Management Consulting Role Descriptions: Administer and configure the ITSM platform (e.g.| ServiceNow| JIRA| BMC Remedy| Ivanti). Manage incident| Problem| Change Request| and Asset management processes. Develop and maintain service catalogs| workflows| and automation rules. Monitor service performance and generate reports on SLAs| KPIs| and trends. Collaborate with IT teams to ensure consistent and efficient service delivery. Support ITIL process implementation and continuous improvement initiatives. Provide training and support to end-users and IT staff on ITSM tools and processes. Maintain documentation for ITSM configurations| procedures| and policies. Ensure compliance with organizational and regulatory standards. Essential Skills: Responsible for managing and optimizing the IT Service Management platform and processes to ensure efficient delivery of IT services. This role involves configuring ITSM tools| maintaining service catalogs| managing workflows| and ensuring compliance with ITIL best practices. The ideal candidate will have experience with ITSM platforms and a strong understanding of service management principles.Appreciate your quick response and please feel free to reach me out for any query you may have.Thanks
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FAQs About IT Service Management Consultant Jobs at Artech LLC
What is the work location for this position at Artech LLC?
This job at Artech LLC is located in Irvine, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Artech LLC?
Candidates can expect a pay range of $40–$46 per hour for this role.
What employment applies to this position at Artech LLC?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Artech LLC?
You can apply for this role at Artech LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.