IT Specialist - Intermediate

Artech LLCWestbrook, ME

$30 - $33 / hour

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Overview

Remote

On-site

Compensation

$30-$33/hour

Job Description

Location: US Virtual

Software Asset Management (SAM) Analyst (Independent Contractor)We are seeking a Software Asset Management (SAM) Analyst (Independent Contractor) to support day-to-day SAM operations and application governance. This position will play a key role in reviewing software requests, managing service tickets, and supporting core SAM processes.In this role, you will:

Review end user software application requests to ensure alignment with enterprise standardsManage and respond to ServiceNow tickets related to software requests, access, licensing, and SAM inquiries, ensuring timely and accurate resolutionSupport software governance processes, including intake, evaluation, and routing of new software requestsContribute to the development and maintenance of the enterprise software catalog.Support ongoing improvement of SAM processes and toolsWhat You Will Need to Succeed:

Bachelor s degree or equivalent combination of education and relevant experience2-5 years of experience in Software Asset Management, IT Service Management, or a related IT operations roleExperience working within ServiceNow ITSMExposure to software governance or application portfolio management processesFamiliarity with software licensing concepts, contracts, and entitlementsStrong attention to detail with the ability to analyze and validate dataAbility to manage and prioritize multiple requests in a fast-paced, operational environmentStrong communication skills, including the ability to interact effectively with end users and stakeholdersDemonstrated ability to work both independently and collaboratively across teams

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FAQs About IT Specialist - Intermediate Jobs at Artech LLC

What is the work location for this position at Artech LLC?

This job at Artech LLC is located in Westbrook, ME, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Artech LLC?

Candidates can expect a pay range of $30–$33.33 per hour for this role.

What employment applies to this position at Artech LLC?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Artech LLC?

You can apply for this role at Artech LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.