IT Specialist
Omniscius ConsultingFt. Meade, MD
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Job Description
Our client is seeking an IT Specialist to support a federal contract in Ft. Meade, MD.
Experience
- Minimum five (5) years of experience supporting information technology operations, communications systems, operations centers, network operations centers (NOC), security operations centers (SOC), help desk operations, or similar technical environments.
Required Experience
- Experience establishing, scheduling, operating, and troubleshooting Video Teleconference (VTC) systems, including Microsoft Teams, Cisco, Zoom, Polycom, or similar collaboration platforms.
- Experience providing technical support during routine operations and emergency response activities while maintaining situational awareness of operational environments.
- Experience performing voice, video, and communications support functions within an operations center or mission support environment.
- Experience configuring, operating, and maintaining voice and video conferencing systems, message routing capabilities, and communications equipment.
- Experience maintaining and supporting display systems, knowledge walls, dashboards, video distribution systems, and associated technologies.
- Experience scheduling, coordinating, and facilitating VTC and teleconference events for leadership, operational teams, and external stakeholders.
- Experience monitoring system health and determining operational status, including identifying outages, degradations, and service interruptions.
- Experience performing basic troubleshooting and coordinating escalation of hardware, software, network, and communications issues.
- Experience initiating outage notifications, submitting trouble tickets, documenting incidents, and following established SOPs and operational procedures.
- Experience supporting a 24x7 operational environment and responding to emergency or after-hours requirements.
- Active TS/SCI clearance
Preferred Qualifications
- Experience supporting Federal Government, DoD, Intelligence Community, or other mission-critical operations environments.
- Familiarity with ITIL processes, incident management, and service desk operations.
- Knowledge of networking fundamentals, telecommunications systems, and audio/visual technologies.
- CompTIA A+, Network+, Security+, or other relevant technical certifications.
- Strong communication, customer service, organizational, and problem-solving skills.
Education
- High School Diploma or equivalent.
- Associate's degree or bachelor's degree in information technology, Information Systems, Computer Science, Network Administration, Telecommunications, or a related field is preferred.
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FAQs About IT Specialist Jobs at Omniscius Consulting
What is the work location for this position at Omniscius Consulting?
This job at Omniscius Consulting is located in Ft. Meade, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Omniscius Consulting?
Employer has not shared pay details for this role.
What employment applies to this position at Omniscius Consulting?
Omniscius Consulting lists this role as a Full-time position.
What experience level is required for this role at Omniscius Consulting?
Omniscius Consulting is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Omniscius Consulting?
You can apply for this role at Omniscius Consulting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.