IT Specialist
Wasatch CountyHeber City, UT
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Job Description
General Statement of Duties
Performs Information Technology (IT) technical work in desktop support and/or help desk support.
Essential Duties
- Installs and repairs desktop hardware and software; installs/uninstalls voice and data systems; and processes help desk work orders for voice, video, and data users.
- Performs technical support in a formal or informal help desk setting to users with common hardware and software problems, which includes: logging, troubleshooting, testing, adjusting, resolving, or referring problems to the appropriate Information Technology resource.
- Acts as a liaison between the user and Information Systems to communicate problems and possible solutions.
- Maintains computerized inventory of voice and data equipment and specialized services for users.
- Maintains technical procedures, documentation, operational instructions, and/or project or work order status.
- Reads and understands technical or other complex materials required for the job.
- By position, tests in-house or vendor-developed software and software upgrades for user requirements and documents errors or discrepancies for correction.
- Performs other related duties as assigned.
- Employees may be redeployed to work in other capacities in their own department or in other County departments to support core functions of the County during a County-wide emergency declared by the County Manager.
- Any one position may not include all of the duties listed. However, the allocation of positions will be determined by the time spent performing the essential duties listed above.
Employment with the county is contingent upon successful completion of the pre-employment drug screening.
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FAQs About IT Specialist Jobs at Wasatch County
What is the work location for this position at Wasatch County?
This job at Wasatch County is located in Heber City, UT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Wasatch County?
Employer has not shared pay details for this role.
What employment applies to this position at Wasatch County?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Wasatch County?
You can apply for this role at Wasatch County either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.