IT Sr. Manager; Operations & Security
Solve IMGCharlotte, NC
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Health Insurance
Life Insurance
Paid Vacation
Job Description
Solve Industrial Motion Group strives to be the trusted source for engineered bearings and power transmission solutions. Supported by a diverse range of products within Solve’s brand portfolio and our unmatched technical expertise, we have over 100,000 ready-to-ship components. At Solve we innovate with ambition, offering custom solutions in a wide range of applications. We obsess over our customers, leveraging our nationwide network for industry leading product availability, and best-in-class customer service. Our engaged team leads with integrity, and unites with purpose, driving toward innovation and continuous improvement every day. POSITION DESCRIPTION:Reporting to the CIO, the IT Senior Manager;Operations & Security is responsible for the strategic leadership, operational management, post-acquisition integration, and continuous improvement of the organization’s core IT services. This role oversees enterprise network and infrastructure platforms, cybersecurity operations, and end-user support services, ensuring high availability, security, scalability, and exceptional service delivery. The IT Sr Manager; Operations & Security partners closely with business leaders and IT peers, fostering a continuous-improvement culture, to align technology capabilities with organizational goals, drive modernization initiatives, and ensure compliance with security, regulatory, and operational standards. This position combines people leadership, vendor management, and hands-on oversight in a fast-paced, growth-oriented environment.RESPONSIBILITIES:
- Provide strategic direction and operational leadership for Network, Infrastructure, Cybersecurity, and Help Desk functions
- Develop and execute multi-year roadmaps aligned with business priorities, risk posture, and technology strategy, while establishing and tracking KPIs, SLAs, and operational metrics to ensure service quality and continuous improvement
- Oversee the design, implementation, and maintenance of enterprise network, server, storage, cloud, and data center environments
- Lead infrastructure modernization efforts, including cloud adoption, virtualization, and automation initiatives
- Own the organization’s cybersecurity strategy, policies, and operational execution, such as: overseeing security architecture, threat detection, vulnerability management, incident response, and remediation activities
- Lead, develop and mentor a high-performing team of Help Desk and end-user support to deliver reliable, timely, and customer-focused IT services
- Establish and maintain support processes, escalation paths, and service management best practices
- Develop and manage budgets for infrastructure, security, and end-user services
- Manage vendor relationships, contracts, and licensing related to infrastructure, network, and help desk services
QUALIFICATIONS:
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
- 7+ years of progressive IT experience across infrastructure, network, security, or end-user services
- 4+ years of experience in an IT leadership or management role
- Demonstrated experience managing enterprise-scale IT environments and support organizations
- Strong understanding of cybersecurity principles, frameworks, and risk management practices
- Demonstrated experience integrating sites into a standard network, infrastructure, cyber and help desk platforms
- Proven ability to lead teams, manage vendors, and deliver complex initiatives
- Industry certifications such as CISSP, CISM, CCNP, ITIL, Azure/AWS certifications, or similar Manufacturing, distribution, or industrial industry experience
- Experience working in mid-sized, high-growth organizations
- Experience with hybrid cloud environments and modern service management platforms
- Market competitive benefits package, including company-sponsored health coverage, life insurance, 401(k) plan with company match, paid parental leave and paid time off
- Work in a collaborative environment with passionate and innovative teammates
Powered by JazzHR
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About IT Sr. Manager; Operations & Security Jobs at Solve IMG
What is the work location for this position at Solve IMG?
This job at Solve IMG is located in Charlotte, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Solve IMG?
Employer has not shared pay details for this role.
What employment applies to this position at Solve IMG?
Solve IMG lists this role as a Full-time position.
What experience level is required for this role at Solve IMG?
Solve IMG is looking for a candidate with "Director" experience level.
What benefits are offered by Solve IMG for this role?
Solve IMG offers following benefits: Health Insurance, Life Insurance, Paid Vacation, Parental and Family Leave, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Solve IMG?
You can apply for this role at Solve IMG either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.