IT Supervisor-Hotel

Crescent CareersHouston, Texas

Apply with Sonara

Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

A New Team. A New Vision. Endless Opportunities. Join The Blossom Today.

The IT Supervisor is responsible for supporting the day-to-day technology needs of the hotel, ensuring systems, hardware, networks, and technology-related operations remain reliable, secure, and efficient.

This hands-on role provides technical support to hotel team members, troubleshoots hardware and software issues, assists with network and connectivity concerns, maintains computers and technology equipment, and coordinates with vendors and corporate IT resources when additional support is required.

The IT Supervisor will support key hotel technology systems, which may include Property Management Systems (PMS), Point of Sale (POS), guest Wi-Fi, telephone systems, workstations, printers, mobile devices, audiovisual equipment, and other operational technology. The position will also assist with system access, user accounts, equipment inventory, technology installations, upgrades, and cybersecurity best practices.

Working closely with hotel leadership and all operational departments, the IT Supervisor will prioritize technology issues based on business and guest impact and ensure problems are addressed promptly and professionally.

The ideal candidate has previous IT support, systems, networking, or hospitality technology experience with strong troubleshooting and problem-solving abilities. Experience supporting technology within a hotel or hospitality environment is highly preferred, and previous Hilton experience or familiarity with Hilton technology platforms and standards is a plus.

Strong communication, organization, attention to detail, and the ability to explain technical solutions to non-technical users are essential. The successful candidate should also understand the importance of protecting confidential guest, team member, and business information.

Schedule flexibility and occasional after-hours, weekend, or emergency support may be required based on hotel operational needs.

Connect the hotel. Support the team. Power exceptional hospitality.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About IT Supervisor-Hotel Jobs at Crescent Careers

What is the work location for this position at Crescent Careers?

This job at Crescent Careers is located in Houston, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Crescent Careers?

Employer has not shared pay details for this role.

What employment applies to this position at Crescent Careers?

Crescent Careers lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Crescent Careers?

Crescent Careers is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Crescent Careers?

You can apply for this role at Crescent Careers either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.