IT Support Specialist

Federal HeathJacksonville, TX

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

Federal Heath Sign Company is a national sign manufacturer. We make the electrical signs that you see on national retailers, hotels, convenience stores, gas stations and so much more!We are searching for an experienced IT SUPPORT SPECIALIST for our Jacksonville, TX (near Tyler, TX) location. Federal Heath is a vibrant company with a talented and motivated IT team. We know that our success is a direct result of our exceptional people!As our new IT Support Specialist, you will add additional help desk support to all of Federal Heath including phone support, remote support, and hands-on computer and printer configurations.IT Support Specialists troubleshoot and resolve technical issues, install and configure hardware and software, assist in maintaining computer systems and network connectivity.You'll provide technical assistance to support end-users assisting them with problems they encounter.You'll manage several systems unique to the Jacksonville facility including:

setting-up new computers, monitors, docking stations, and printers
time-collection system in the manufacturing plant which requires additional support for related hand-held scanning devices, wireless access points and connectivity
phone system, security camera system, door scanning badge system, and time collection systems
Upcoming VoIP phone system will require physical device setups and configurations
ERP system support.

EXPERIENCE/SKILLS REQUIRED:Good verbal and written communication skillsAbility to explain technical issues to non-technical employeesSelf-motivatedTask orientedKeyboarding/Typing speed of 60 wpm or higherStrong analytical and problem-solving skillsCollege degree or coursework desired but not required.Soft skills of empathy, adaptability, confidentiality, problem-solving/troubleshooting, and time management.Min 2 years IT support experiencePHYSICAL REQUIREMENTS:Ability to lift up to 50 lbsLOCATIONThis is a M-F job on location in Jacksonville, TX. This is NOT a remote role.

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FAQs About IT Support Specialist Jobs at Federal Heath

What is the work location for this position at Federal Heath?

This job at Federal Heath is located in Jacksonville, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Federal Heath?

Employer has not shared pay details for this role.

What employment applies to this position at Federal Heath?

Federal Heath lists this role as a Full-time position.

What experience level is required for this role at Federal Heath?

Federal Heath is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Federal Heath for this role?

Federal Heath offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Federal Heath?

You can apply for this role at Federal Heath either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.