IT Support Specialist

GA TelesisMedley, FL

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Benefits

Career Development

Job Description

GA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries, with a continuously expanding presence in new countries worldwide. We serve over 2,000 customers, including airlines, original equipment manufacturers, maintenance, repair, and overhaul (MRO) providers. GA Telesis Ecosystem is a vast global network spanning 54 locations in 30 countries on six continents. At GA Telesis, our core business is integrated aviation solutions, and our mission is customer success.

Reporting to the Director of Information Technology, our IT Helpdesk team is seeking an IT Support Specialist who takes initiative and is eager to learn new skills. Along with the team, this position supports the company and its employees in the efficient, safe, and productive use of technology in support of business goals. This position allows for a career path in administration or development. This role is based onsite in Medley, FL.

Important Notice:

Eligibility Requirement: Only U.S. Citizens or Permanent Residents will be considered for this position.

Responsibilities:

Support service personnel in installation of hardware and peripheral components (monitors, keyboards, printers, and disk drives) on user's premises.
Load specified software packages, such as operating systems, word processing, or spreadsheet programs into computer.
Verify efficient and effective system operation through commands, observation, and feedback.
Provide instructions to team members on the appropriate use and maintenance of equipment, software, and manuals.
Respond to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
Coordinate activities with help-desk, network services, or other information systems groups.
Refer major hardware problems to service personnel for correction.

Qualifications:

Bachelor's degree, or combination of school with 1-2 years of experience in relevant role supporting multi-national or global organization.
Must possess professional demeanor and composure to provide exceptional support.
Demonstrate strong ability to communicate and collaborate with other team members.
Experience with Office 365 and maintenance of Microsoft Windows.
Experience with Quantum ERP, a plus.

Check out how GA Telesis is "Intelligently Defining the FUTURE of Aviation and Aerospace" by following us on LinkedIn, Instagram, Facebook!

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FAQs About IT Support Specialist Jobs at GA Telesis

What is the work location for this position at GA Telesis?

This job at GA Telesis is located in Medley, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at GA Telesis?

Employer has not shared pay details for this role.

What employment applies to this position at GA Telesis?

GA Telesis lists this role as a Full-time position.

What experience level is required for this role at GA Telesis?

GA Telesis is looking for a candidate with "Entry-level" experience level.

What benefits are offered by GA Telesis for this role?

GA Telesis offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at GA Telesis?

You can apply for this role at GA Telesis either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.