IT Support Specialist

Malibu Boats Inc.Loudon, TN

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

The IT Support Specialist is a hands-on role responsible for providing end-user, application, and on-site support for PC, server, and network infrastructure. This role should provide prompt and friendly support, both in-person and using remote toolsets. Maintaining a comprehensive understanding of IT systems, including manufacturing equipment as well as implemented applications, is key to success.

Essential Duties and Responsibilities

Support end-users with IT-related issues in a responsive and service-oriented manner
Troubleshooting of servers, PCs, phones, wireless, networking, and applications
User provisioning and deprovisioning for new hires, transfers, and terminations
Use of monitoring toolsets to ensure availability of systems and resources
Installation/racking of hardware in MDF/IDF network closets
Management and organization of IT inventory and assets both physically and in Asset Management Tool
Utilization of ticketing system to track and document support requests, gather information for escalations while strictly adhering to established processes and workflows
Create and update documentation on a regular basis
Assist in hardware/software setup both in person and remotely
After hours on-call rotation (occasional)
Local on-site support rotation (frequent)
Travel to remote sites as needed (rarely)
Other assigned duties as necessary

#MBICareers #MalibuBoats

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FAQs About IT Support Specialist Jobs at Malibu Boats Inc.

What is the work location for this position at Malibu Boats Inc.?

This job at Malibu Boats Inc. is located in Loudon, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Malibu Boats Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Malibu Boats Inc.?

Malibu Boats Inc. lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Malibu Boats Inc.?

Malibu Boats Inc. is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Malibu Boats Inc.?

You can apply for this role at Malibu Boats Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.