IT Support Tech

Global Channel ManagementIndianapolis, Indiana

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

IT Support needs 2+ years experience

IT Support requires:

Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles

Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)

Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.

Basic understanding of multiple operating systems (Windows, Mac, iOS)

Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)

The Workforce Productivity Services team is looking for an IT Support Technician with expertise in Windows and Macs.

Onsite position with occasional travel to Lilly other sites within Indianapolis which is in a 10 mile radius
100% onsite 5 days a week.

IT Support duties:

Proactively work with customers

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FAQs About IT Support Tech Jobs at Global Channel Management

What is the work location for this position at Global Channel Management?

This job at Global Channel Management is located in Indianapolis, Indiana, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Global Channel Management?

Employer has not shared pay details for this role.

What employment applies to this position at Global Channel Management?

Global Channel Management lists this role as a Full-time position.

What experience level is required for this role at Global Channel Management?

Global Channel Management is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Global Channel Management?

You can apply for this role at Global Channel Management either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.