IT Systems Administrator

eDOC Innovations , Inc.Middlebury, VT

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Job Description

eDOC Innovations is seeking a Systems Team Member to support and maintain our internal IT systems and hosted infrastructure. This role works closely with the Manager of Systems and plays a hands-on role in system deployment, monitoring, troubleshooting, and end-user support across the organization.

The ideal candidate combines strong technical knowledge with excellent organizational and communication skills. You'll help keep our systems running smoothly while supporting employees, leadership, and core business operations.

Key Responsibilities

Build, deploy, maintain, and monitor Windows-based systems and infrastructure
Provide end-user IT support across hardware, software, and cloud platforms
Perform system maintenance, upgrades, troubleshooting, and performance monitoring
Support hosted solutions and third-party services (email, phone, CRM, and related tools)
Manage software licenses, warranties, service agreements, and IT documentation
Assist with procurement of hardware and software
Develop utilities and automation tools for monitoring and system tasks
Support IT communications, service alerts, and system updates
Assist with IT training materials and routine staff training
Provide after-hours support for planned and unplanned maintenance
Act as backup to the Manager of Systems when needed

Required Qualifications

Extensive experience with Microsoft 365 (O365)
Working knowledge of: Windows Server operating systems, Active Directory, Group Policy, Windows environments, end-user systems, servers, networking, and security best practices
Experience with scripting and system automation
Familiarity with centralized management or remote monitoring tools
Ability to handle sensitive and confidential information appropriately
Willingness and ability to learn proprietary eDOC systems

Work Environment

This role operates in a professional office environment with potential for limited travel depending on assignments. eDOC Innovations is committed to providing reasonable accommodations for qualified individuals with disabilities.

Why eDOC Innovations

eDOC Innovations is a Credit Union Service Organization (CUSO) serving financial institutions nationwide. We offer a collaborative, mission-driven environment where technology, reliability, and service excellence matter. eDOC Innovations is an Equal Opportunity Employer.

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FAQs About IT Systems Administrator Jobs at eDOC Innovations , Inc.

What is the work location for this position at eDOC Innovations , Inc.?

This job at eDOC Innovations , Inc. is located in Middlebury, VT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at eDOC Innovations , Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at eDOC Innovations , Inc.?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at eDOC Innovations , Inc.?

You can apply for this role at eDOC Innovations , Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.