IT Systems Technician III
SiltronicPortland, Oregon
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Siltronic is one of the world’s leading manufacturers of highly specialized hyper pure silicon wafers. Being an international market player, we serve the semiconductor industry worldwide and partner with many leading chip manufacturers. Our global production network in Asia, Europe, and the USA includes today’s most advanced plants for 200mm and 300mm wafers. We provide a competitive benefits package including medical, dental, and vision insurance, 401k matching, educational assistance, and a quarterly success sharing bonus program.
Seeking an IT Systems Technician III
The IT Systems Technician III, ensures reliable workstation performance and operational continuity by prioritizing and resolving technical issues within established service levels. They would manage workstation hardware needs through regular evaluation and recommendations, maintain accurate asset inventories with timely updates and cycle counts, and uphold consistent workstation availability through proactive inventory control and ordering practices. In addition, will operate with limited supervision.
Job Duties
- Resolve workstation and endpoint failures, repairing or replacing components as needed.
- Diagnose and troubleshoot hardware, OS, Linux, and endpoint issues across physical and virtual environments.
- Develop and maintain workstation and mobile solutions using Microsoft Office 365.
- Configure, image, and deploy workstation systems following approved baselines and security standards.
- Plan and execute OS and software installations, upgrades, and patching to ensure reliability and compliance.
- Administer Linux/Windows systems, including configuration, patching, access control, performance tuning, and backup/DR readiness.
- Manage endpoint lifecycle, including imaging, baselining, packaging, patching, and VDI support.
- Administer accounts, printers, directories, and file systems to maintain system integrity.
- Provide and manage access to applications, shared resources, and directories.
- Monitor service delivery reports and initiate corrective or preventive actions.
- Maintain accurate assetâtracking information for all repairs, deployments, and lifecycle activities.
- Recover and redeploy underâutilized or unused equipment to optimize hardware usage.
- Create and maintain documentation, including system designs, procedures, runbooks, and troubleshooting guides.
- Implement containerization and modern release practices where applicable to workstation and endpoint components.
- Operate within change, incident, and problem management processes while enforcing security and compliance.
- Monitor workstation and endpoint performance and recommend improvements or highâavailability patterns.
- Evaluate new and emerging technologies and vendors and provide recommendations.
- Provide technical support to developers, DBAs, and application teams on endpointârelated dependencies.
- Mentor and train support personnel and team members to strengthen team capability.
Position Requirements
Requires an Associate or Bachelor’s degree in a relevant IT field or equivalent related experience, along with 4–7 years of systems administration or endpoint engineering work, including at least two years in infrastructure or network design, build, or migration. Should hold A+ or Dell hardware certifications and have experience in at least three areas: collaboration tools (Microsoft 365, WebEx), mobility technologies (Intune, zScaler), identity/SSO, core workplace services (Windows 10/11, AD, DNS, DHCP, SharePoint, SCCM/Adaptiva), virtualization (VMware, Citrix). Strong hardware, OS, and networking knowledge is needed, along with automation skills in PowerShell, Python, or Bash, a solid understanding of current IT trends, and strong analytical and problemâsolving abilities to resolve complex issues. May be required to have Clean Room Certification. Must be willing to work on call rotations and perform off hours support / maintenance on an as needed basis.
To ensure a safe work environment while meeting the physical demands of the job, you must be able to perform the following tasks:
- Ability to sit / stand / walk as required for various periods of time
- Ability to use office equipment, phones, laptop effectively for various amounts of time throughout the day
- Ability to lift up to 50 pounds
Benefits and Compensation:
- 120 hours vacation
- 10 Paid Holidays
- 60 hours of sick time
- Medical / Dental / Vision
- Health Savings Account Option
- Long Term Disability
- Parental Leave
- Paid Leave Oregon
- Life Insurance
- Supplemental Life Insurance
- Educational Assistance
- Employee Assistance Program
- Financial Wellness Assistance
- Legal Insurance
- Quarterly Success Share Bonus
- Referral Program
- Retirement Plan Options, up to 5% Match
- Sponsored Wellness Programs & Challenges
- Subsidize Public Transportation Pass
Relocation assistance is not offered
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FAQs About IT Systems Technician III Jobs at Siltronic
What is the work location for this position at Siltronic?
This job at Siltronic is located in Portland, Oregon, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Siltronic?
Employer has not shared pay details for this role.
What employment applies to this position at Siltronic?
Siltronic lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Siltronic?
Siltronic is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Siltronic for this role?
Siltronic offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, Parental and Family Leave, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Siltronic?
You can apply for this role at Siltronic either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.