IT Tech I
ATS-AL Inc.Montgomery, AL
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Job Description
ATS - AL, Inc is hiring. We offer a broad range of IT services; however, this is not your “typical” IT Tech position. Your day can range from reinstalling a PC Operating System to drilling holes and running CAT6 and fiber through entire buildings to installing racks, nodes, terminating patch panels and configuring VLANs. Please be ready to learn fast for fascinating new areas of I.T. you will come across that you may not be familiar with. ATS - AL, Inc. offers a fantastic benefits package and competitive salaries.
Required skills:
- 2+ years of experience with PCs, printers, laptops and some server experience.
- Excellent communication skills both verbally and written.
- Advanced knowledge of Windows 10 operating systems.
- Working knowledge and troubleshooting of standard desktop applications.
- Knowledge of Cat 5e or higher cabling and troubleshooting.
- Minimum knowledge of switch/router management, with aptitude to expand knowledge.
- Strong interpersonal/team skills and the ability to impart information to colleagues with a varied range of computer knowledge.
- Ability to maintain confidentiality with sensitive customer and internal information.
- Ability and desire to learn new skills quickly.
Essential Duties and Responsibilities:
- Respond to requests from end users.
- Troubleshoot system issues and failures.
- Keep systems patched with up-to-date drivers, firmware, etc.
- Monitor networks and security to ensure stability.
- Deliver and install new PCs – transfer data and applications.
- Proactively identify areas of improvement and help streamline operations.
- Share knowledge with other team members
- Learn new skills
Required experience:
- Set up and configure PC workstations on Windows 10 and peripheral equipment (printers, scanners, etc.).
- Confidently troubleshoot software, hardware, and network related issues on Windows 10 based PCs.
- Research problem issues using a myriad of technical resources (previous tickets, Internet, etc.).
- Understand PC networking concepts, software, and hardware routinely used in an enterprise setting.
- Effectively communicate with co-workers, managers, and customers on technical related issues using proper grammar.
Competencies:
- Customer Service Skills.
- Time Management Skills.
- Initiative.
- Flexibility.
- Organized.
- Self-motivated.
- Disciplined.
- Excellent verbal and written communication skills.
Automate your job search with Sonara.
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FAQs About IT Tech I Jobs at ATS-AL Inc.
What is the work location for this position at ATS-AL Inc.?
This job at ATS-AL Inc. is located in Montgomery, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at ATS-AL Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at ATS-AL Inc.?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at ATS-AL Inc.?
You can apply for this role at ATS-AL Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.