IVA Software Engineer PA2026Q2JB011

SS&CKansas City, Kansas

$140,000 - $160,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Compensation

$140,000-$160,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

IVA Software Engineer PA2026Q2JB011

Locations: Kansas City (Remote)

About the Role

We are seeking an experienced IVA Software Engineer to design, develop, and maintain intelligent virtual assistant solutions that enhance customer experience and operational efficiency. This role combines conversational AI expertise with strong software engineering fundamentals to deliver scalable, enterprise-grade automation solutions.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

Key Responsibilities

Design and develop conversational AI solutions using enterprise platforms (Soundhound Amelia)
Build and maintain integrations between IVA platforms and backend systems using RESTful APIs and microservices
Collaborate with business stakeholders to gather requirements and translate them into technical specifications
Implement NLU training strategies, intent management, and dialog flow optimization
Write clean, maintainable code following object-oriented programming principles
Track and manage work items using Atlassian Jira and Agile methodologies
Stay current with emerging trends in conversational AI

Required Experience

BA in Computer Science or related field
2-5 years experience IVA development
1-2 years experience with AI technology

What Sets You Apart (preferred qualifications)

AI usage within IVA call flow builds
Experience with Sound Hounds Amelia/Smart Assist call flow IE

Join SS&C, where innovation meets global opportunities. Click here to apply.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.Massachusetts: The expected base salary for the position is between 140,000 USD to 160,000 USD.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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FAQs About IVA Software Engineer PA2026Q2JB011 Jobs at SS&C

What is the work location for this position at SS&C?

This job at SS&C is located in Kansas City, Kansas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at SS&C?

Candidates can expect a pay range of $140,000 and $160,000 per year.

What employment applies to this position at SS&C?

SS&C lists this role as a Full-time position.

What experience level is required for this role at SS&C?

SS&C is looking for a candidate with "Senior-level" experience level.

Does SS&C allow remote work for this role?

Yes, this position at SS&C supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by SS&C for this role?

SS&C offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Parental and Family Leave, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at SS&C?

You can apply for this role at SS&C either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.