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IVR Tester

Syntricate TechnologiesBethpage, NY
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Overview

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Job Description

Required Skills: 6+ Year Experience in quality assurance testing Experience with specific call center technology systems such as IVR, ACD, Agent Desktop Tools, Call Recording applications, or prior experience in a call center environment is highly valuable Experience with Microsoft products such as Outlook, Excel, Power Point, SQL Experience with both custom development and packaged application deployment, including experience working within a formal development methodology Experience with translating functional requirements into strong, well-written test cases Ability to think critically and make data driven recommendations that impact the customer Proficient in all facets of software testing, from the documentation of a Test Strategy to the creation and execution of test cases, and actively participate in root-cause analysis for any defects

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FAQs About IVR Tester Jobs at Syntricate Technologies

What is the work location for this position at Syntricate Technologies?
This job at Syntricate Technologies is located in Bethpage, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Syntricate Technologies?
Employer has not shared pay details for this role.
What employment applies to this position at Syntricate Technologies?
The employer has not provided this information. This may be discussed during the hiring process.
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