Jars IT Associate
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Overview
Job Description
IT Associate
JARS Cannabis - Arizona (Multi-Site: Retail, Grow, Corporate)Salary: $70,000 - $75,000 per year
About JARS Cannabis
JARS Cannabis is a fast-growing, multi-state cannabis retailer focused on operational excellence across retail, production, and corporate environments. Our IT team plays a critical role in ensuring all systems, devices, and locations remain fully functional and secure.
Position Overview
The IT Associate supports day-to-day IT operations across all JARS locations, including dispensaries, grow/production sites, and corporate users. This is a hands-on role focused on troubleshooting technical issues, maintaining systems, and ensuring all locations remain operational.
Key Responsibilities
- Provide technical support for POS systems, hardware, and software across all locations
- Troubleshoot network connectivity, devices, and infrastructure issues
- Manage IT service requests and maintain accurate documentation
- Support onboarding/offboarding, system access, and security protocols
- Track and maintain IT inventory, hardware deployments, and repairs
- Assist with Microsoft 365, SaaS platforms, and system administration
- Provide on-site support for store launches, issues, and installations as needed
- Coordinate with vendors and support IT projects and system improvements
Qualifications
- Strong troubleshooting and technical support experience across hardware and software
- Experience supporting POS systems, printers, and networked devices
- Knowledge of networking fundamentals (firewalls, routers, access points, DNS)
- Familiarity with Microsoft 365 and device management systems
- Ability to manage multiple service requests and prioritize effectively
- Strong attention to detail and documentation skills
What We're Looking For
- Hands-on, solutions-oriented mindset
- Strong organizational and time management skills
- Ability to work independently across multiple locations and systems
- Clear communication and ability to support non-technical users
- Adaptability in a fast-paced, multi-site environment
Schedule & Work Environment
- Full-time, in-person role based in Arizona
- Travel to dispensaries, grow sites, and corporate locations required
Compensation & Benefits
- Salary: $70,000 - $75,000 per year
- Health, dental, and vision benefits
- Employee discounts
- Growth opportunities within a rapidly expanding company
How to Apply
Apply through Indeed with your resume. Candidates with hands-on IT support experience in multi-site environments are strongly encouraged to apply.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
