Jiffy Lube Multicare Customer Service Advisor (Automotive Sales Experience Required)

Jiffy Lube MulticareOak Park, Illinois

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Tuition/Education Assistance

Job Description

Jiffy Lube Multicare Service Advisor - Oak Park

Jiffy Lube Multicare center seeks an experienced service advisor to build & maintain relationships with customers in order to grow the business.

Service Advisors are key players in developing positive customer relationships & to promote sales through communication of immediate & future needs found based on the inspections performed. We aim to provide a superior experience to customers through professional communication & follow up on their repair status & charges.

Business DescriptionJiffy Lube is the largest quick lube chain in the nation with more than 2,000 franchise owned service centers. We Pioneered the Fast Oil Change industry more than 35 years ago by providing quick & convenient oil changes & fluid maintenance. Today we also offer almost every common repair service, from brake jobs to tune-ups, suspension repair, tire replacement & more.QualificationsThe Automotive Service Advisor/Service Writer position requires previous experience, world class customer service, sales abilities & excellent communication skills.ResponsibilitiesAs an JLMC Service Advisor, you'll work in a fast-paced and specialized service environment, responsible for creating a positive guest experience, educating guests on automotive services & repairs, customer retention, & providing the highest level of customer satisfaction.Duties include but are not limited to:

Providing guests with detailed service recommendations based on manufacturer and industry standards, assisting with technical & service questions as well as to obtain the guests authorizations to performed additional services & repairs. Service advisors must be knowledgeable of Jiffy Lube products & services to answer questions & to communicate any special circumstances that may impact their overall satisfaction. All staff must complete the required training courses for safety, brand standards, & service procedures through Jiffy Lube University. Service Advisors are also responsible for keeping the store clean, safe and presentable.Requirements

· Automotive Service advisor or Service writer experience preferred

· Experience with All Data or a similar automotive repair system is a plus

· Excellent communication skills (written & oral)

· Must have a positive attitude with a strong work ethic

· Must be able to lift and move work-related items up to 50 pounds

· Must be able to push, pull, lift, and bend at the knees and waist

· Have a valid drivers license & be authorized to work in the US

Education

· High School Diploma or GED

Compensation

· We offer competitive starting rates and advancement opportunity

· State of the art training and certification recognized by ASE

·Flexible scheduling, personal & family discounts, great team setting

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FAQs About Jiffy Lube Multicare Customer Service Advisor (Automotive Sales Experience Required) Jobs at Jiffy Lube Multicare

What is the work location for this position at Jiffy Lube Multicare?

This job at Jiffy Lube Multicare is located in Oak Park, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Jiffy Lube Multicare?

Employer has not shared pay details for this role.

What employment applies to this position at Jiffy Lube Multicare?

Jiffy Lube Multicare lists this role as a Full-time position.

What experience level is required for this role at Jiffy Lube Multicare?

Jiffy Lube Multicare is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Jiffy Lube Multicare for this role?

Jiffy Lube Multicare offers following benefits: Career Development and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Jiffy Lube Multicare?

You can apply for this role at Jiffy Lube Multicare either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.