Jiffy Lube Multicare Service Manager

Jiffy Lube MulticareChicago, Illinois

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Entry-level

Benefits

Career Development

Tuition/Education Assistance

Job Description

Jiffy Lube Multicare Service Manager

The Service Manager is responsible for managing employees, providing a high level of customer service & achieving the sales performance & goal requirements. The Service Manager is responsible for the employees training & development as well as for managing all aspects of their work performance. The Service Manager ensures each customer receives exceptional customer service, while providing complete, error free professional service for his/her vehicle & to maintain a pleasant, safe environment for the customers & the employees.

Job Responsibilities:

Manage day to day store personnel in a professional manner
Resolve customer issues
Understand & maintain inventory control
Ensure the store & its employees comply with OSHA & EPA standards
Ensure employees perform required procedures & follow all policies as outlined
Ensure that all employees maintain a 100% completion status for their computer based training requirements
Ensure equipment & facilities are maintained
Responsible for personnel issues, scheduling, hiring & disciplinary actions
Ensure the store is opened & closed properly
Responsible for all cash receipts
Coach, counsel & discipline employees as needed
Responsible for store compliance with all policies & procedures as outlined in the Employee Handbook & JTSS documentation
Ensure all employees are properly trained per JTSS guidelines & to provide leadership to continue developing each individual's skill levels
Uphold store image standards
Other duties as requested or assigned

Job Requirements/Competencies: Two (2) years Lube Technician or similar auto experience or one (1) year of Automotive Management experience.

Customer service skills to manage the customer’s experience & difficult customer situations
Ethics and integrity to treat others with respect
Basic computer skills to enter customer & vehicle information correctly as well as to perform other managerial duties
Organizational skills to complete tasks in a timely manner
Weekend work & some holiday work required
Cash handling skills
Supervisory skills

Compensation

We offer competitive pay, bonuses, & advancement opportunities
Salary $50,000.00 - $85,000.00
State of the art training & certification program recognized by the ASE
Paid ASE testing fees for passing A4 & A5 certifications
Flexible hours, great team spirit, personal & family discounting & much more.

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FAQs About Jiffy Lube Multicare Service Manager Jobs at Jiffy Lube Multicare

What is the work location for this position at Jiffy Lube Multicare?

This job at Jiffy Lube Multicare is located in Chicago, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Jiffy Lube Multicare?

Candidates can expect pay range between $50,000–$85,000 for this role.

What employment applies to this position at Jiffy Lube Multicare?

Jiffy Lube Multicare lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Jiffy Lube Multicare?

Jiffy Lube Multicare is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Jiffy Lube Multicare for this role?

Jiffy Lube Multicare offers following benefits: Career Development and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Jiffy Lube Multicare?

You can apply for this role at Jiffy Lube Multicare either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.