JOB PROFILE = Account Coordinator - Customer Service Representative
AlphaGraphics LocationsLakewood, Colorado
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Overview
Schedule
Full-time
Career level
Senior-level
Job Description
Do you thrive in a fast paced environment where every day brings a new challenge? If so, AlphaGraphics could be the fit for you. We are a locally owned marketing and visual communications company that specializes in client solutions. We are looking for an enthusiastic team player to join our client first staff today.
Responsibilities:
- Act as a primary contact for clients
- Assist with the development and maintenance of client relationships
- Consult and be a resource for clients during the purchasing process
- Be knowledgeable of all products and services offered
- Have a full understanding of pricing and be able to create and follow up on estimates
- Communicate with production team and customers on a regular basis
- Review client files to ensure production quality and accuracy
- Acquire a strong knowledge of the products and services offered
- Be highly responsive to customer inquiries
- Acquire new clients through cold calling and establishing initial sales contacts
- Set appointments and/or arrange meetings for the Account Executive
- Participate in business development by assisting with the creation of strategies for targeting and gaining access to existing and new markets
- Understand and consult with clients on internet and print marketing solutions
- Strategize with clients by listening, interpreting their needs, and advising on solutions
- Understand, develop, and interpret metrics for marketing solutions provided to clients
- Communicate courteously with clients through email, over the phone, and in person
- Assist clients with the resolution of any problems that may arise
- Understand and operate majority of equipment used in the center
Qualifications
- Excellent written and verbal communication skills
- Ability to problem solve and be solutions oriented
- Highly detailed with strong organizational and time management skills
- Understanding of basic computer software
- The ability to learn new software quickly
- Professional customer service demeanor
- Highly responsive to customer needs
- Ability to create and maintain customer relationships
- Ability to coordinate multiple schedules
- Understand the basic sales and marketing process preferred
- High School diploma or GED required
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FAQs About JOB PROFILE = Account Coordinator - Customer Service Representative Jobs at AlphaGraphics Locations
What is the work location for this position at AlphaGraphics Locations?
This job at AlphaGraphics Locations is located in Lakewood, Colorado, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at AlphaGraphics Locations?
Employer has not shared pay details for this role.
What employment applies to this position at AlphaGraphics Locations?
AlphaGraphics Locations lists this role as a Full-time position.
What experience level is required for this role at AlphaGraphics Locations?
AlphaGraphics Locations is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at AlphaGraphics Locations?
You can apply for this role at AlphaGraphics Locations either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.