Join our Talent Community

Who Are We?

Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.

Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.

Our platform already reaches 40 million residents across 50+ agencies in 17 states.

Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn’t be a luxury in government. It’s how you earn trust back.

Thank you for your interest in joining Kaizen Labs!

We’re excited about our growth and would love to see your application! If you don’t see a role that perfectly matches your skills and career goals, we encourage you to join our Talent Community. Please share a bit about yourself, and let us know why you’re interested in working with us.

If any of the following resonates with you, we’d love for you to become part of our community and apply:

• You’re passionate about a mission that aligns with your values and motivates you to make a meaningful impact.

• You thrive in the fast-paced, dynamic environment of a startup and embrace the excitement of innovation.

• You’re driven to transform the government sector, making it more user-friendly and accessible for all.

• You’re energized by the challenge of driving change in the public space and improving outcomes for communities.

• You’re excited to collaborate with a talented, diverse team and grow both professionally and personally.

• Our mission aligns with your goal of creating a lasting, positive impact on the world.

Why Now

The government technology modernization wave is happening. Agencies are being pushed to change, and they need partners who can move fast and build well.

We have the contracts. We have the agency relationships. We have the platform. We need the engineers.

If you want to spend the next few years shipping software that actually matters — not another B2B SaaS dashboard, not an internal tool nobody uses — and you want to do it at a company moving aggressively into one of the most consequential markets in tech, this is the role.

Don't Apply If...

You need a detailed ticket to know what to build next. You think AI tools are a crutch. You want to own one layer of the stack and never leave it. You're more comfortable in a 500-person organization than a small team where everyone's accountable. You need the problem fully defined before you start moving. Or if you're looking for low-stakes work — because what we build touches real people in real moments that matter: accessing benefits, families navigating public services, constituents interacting with their government at its most critical touchpoints. This work is serious. The people we serve deserve serious teams.