Jr. Sous Chef - Dollywood's Heartsong Lodge & Resort - Full Time Year Round

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our future plans include growing our resort footprint to over 1200 rooms across five resorts at Dollywood.

Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference you can touch or see - it's a difference you can feel. We are seeking a Jr. Sous Chef for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Jr. Sous Chef will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Jr. Sous Chef is responsible for supervising and coordinating the preparation of food according to standards set by the Executive Chef. The Jr. Sous Chef will assist in overseeing all hot and cold food produced and served in Song & Hearth, Spa, Room Service, Host Lounge and Pool F&B experiences as well as execution of Sunday Brunch/ Holiday Buffets, Banquets & Catering events. The Jr. Sous Chef will do this all in a manner consistent with the mission, values, operating philosophies and standards of The Dollywood Company and Dollywood Resorts.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions & Responsibilities

• Assists in conducting periodic food inventories
• Manages the AM or PM kitchen staff in the absence of a Sous Chef or the Executive Chef
• Assists the Sous Chefs & Executive Chef with departmental human resource functions
• Assists Sous Chefs in ordering of food and kitchen supplies
• Supervises and coordinates the production of food according to menu specifications on the AM or PM shift
• Assists the Sous Chefs and Cooks in preparation of specific cuisine daily including but not limited to soups, sauces, specials of the day and staff meals
• Inspects quality of food products used to prepare cuisine. Corrects the item and informs Sous Chefs and Executive Chef when quality is not acceptable
• Ensures all cuisine served to guests follow establish guidelines for quantity, quality, appearance, and palatability
• Checks physical cleanliness of operations. Ensures all staff practice "clean as you go" techniques
• Maintains proper working order of all equipment. Inspects ovens, burners, water faucets, and refrigerators. Reports deficiencies to Engineering Department
• Maintains time and temperature logs for food stations on line and in kitchen
• May perform Sous Chef, Cook or Stewarding duties as needed

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Must be at least 18 years of age
• High school diploma or equivalent
• At least five (5) years of experience working as lead line cook or very similar role
• Culinary degree or ACF certification preferred or attending accredited Culinary Program
• Basic computer experience
• Must successfully complete a background check and drug screen
• Must have a valid driver's license

Knowledge, Skills, and Abilities

• Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees

• Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work

• Must be self-motivated and disciplined

• Must be able to prioritize and complete work assignments on a timely basis

• Must maintain strict confidentiality and judgment regarding privileged information

• Must be committed to continuous improvement

• Must have professional appearance with good personal hygiene

• Must promote and support a "team" work environment by cooperating and helping co-workers

• Must be able to be productive in a fast-paced environment

• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays

• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines

• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills

• Able to comprehend instructions and retain information

• Please include any lifting requirements with accurate weight estimates

• Example: stooping, bending, high level of manual dexterity for operating small tools, walking on uneven ground, pulling, pushing, etc

• Please be sure to specifically list any other unique physical requirements for the job

• Ability to perform other duties as assigned

• Must comply with all Health Dept., Serv Safe, and Company regulations pertaining to Food Safety Handling Procedures

• Must be able to work and tolerate temperatures ranging from 0 to 120 degrees

• Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training

• Must be able to lift 30 lbs with or without 2-person lift. 30+ lbs require a 2-person lift

• Able to work outdoors

• Able to meet the physical demands of the job

• Able to operate/drive a company vehicle with valid driver's license and insurance

• Able to tolerate various temperatures while working outdoors

• Able to communicate effectively with Guests and Hosts using approved communication methods

• Able to add, subtract, multiply and divide with accuracy

• Able to be flexible to handle frequent changes in priorities

• Able to perform duties consistent with creating a safe and secure environment for hosts and guests

Physical and Cognitive Requirements

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company's safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.