Junior QA Support Analyst

Ace IT CareersBaltimore, MD

$67,600 - $69,800 / year

Apply with Sonara

Overview

Remote

On-site

Compensation

$67,600-$69,800/year

Job Description

About the Opportunity

Ace IT Careers is recruiting for a Junior QA Support Analyst opportunity focused on software quality, application issue investigation, and testing support.

This entry-level position is suitable for recent graduates, individuals with foundational IT knowledge, and candidates interested in beginning a career in Software Quality Assurance.

Applicants with academic projects, internships, or basic software testing experience are encouraged to apply. Previous professional QA experience is not required.

Key Responsibilities

Assist with testing web-based applications and identifying software issues.
Investigate reported application defects and document testing observations.
Execute manual test cases and verify expected application behavior.
Create and maintain defect reports using Jira or similar tools.
Support functional, regression, and user acceptance testing.
Collaborate with software development and support teams to investigate application issues.
Reproduce reported bugs and verify implemented fixes.
Maintain test execution records and application issue documentation.
Communicate testing findings to relevant team members.
Participate in Agile meetings and software quality improvement activities.

Work Eligibility

Candidates must reside within the position's approved United States hiring locations and satisfy the employer's applicable employment authorization requirements.Technical Evaluation & Career Preparation

As part of the recruitment process, candidates may participate in an initial technical evaluation to assess their understanding of software testing concepts, practical knowledge, and readiness for the position.

If areas requiring improvement are identified, candidates may receive feedback and recommendations for further technical preparation.

Ace IT Careers also offers separate, optional technical training and career-preparation services for individuals interested in strengthening their skills. Any associated fees, program details, and terms will be clearly communicated before enrollment.

Job applications and recruitment evaluations are free. Participation in paid preparation is voluntary, is not required for employment consideration, and does not guarantee interviews or employment.

Requirements

0–1 year of professional QA or IT support experience preferred.
Fresh graduates and candidates without professional QA experience are welcome.
Basic understanding of software applications and software testing concepts.
Familiarity with SDLC, STLC, or manual testing fundamentals.
Ability to identify, reproduce, and clearly document software issues.
Strong analytical and problem-solving abilities.
Good written and verbal communication skills.
Attention to detail and willingness to learn new technologies.
Academic projects, internships, or independent technical experience are valued.

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Work From Home
Wellness Resources

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Junior QA Support Analyst Jobs at Ace IT Careers

What is the work location for this position at Ace IT Careers?

This job at Ace IT Careers is located in Baltimore, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Ace IT Careers?

Candidates can expect a pay range of $67,600 and $69,800 per year.

What employment applies to this position at Ace IT Careers?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Ace IT Careers?

You can apply for this role at Ace IT Careers either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.