Knowledge Management

Overview

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose.

We’ve been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges.

Position Summary

Credence has an immediate need for a Knowledge Management at the journeyman level to support our Air Combat Command (ACC) Intelligence Directorate (A2) program out of Langley AFB, VA. This position will be supporting A5/2C.

Responsibilities include, but are not limited to the duties listed below:

• Use knowledge of and experience with Microsoft Suite, SharePoint, Defense Travel System, Unit Manning Documentation, Air Force Evaluation Management System, Task Management Tool (TMT), EPMS, and other online tools to support ACC A2 staff planning, analysis, functional matter expertise, USAF intelligence enterprise management, programming, budgeting, technical capabilities, unit engagement, and intelligence production activities, both classified and unclassified, with dedicated contractor support during business hours at each of the nine ACC A2 work centers at Langley AFB, VA.
• Track and coordinate staff packages throughout ACC, subordinate units, other MAJCOMs, Headquarters Air Force (HAF), and other organizations using TMT, EPMS, or other online tools.
• Accomplish administrative and support staffing functions across ACC and ACC A2 to facilitate actions and decisions by ACC A2 and ACC staff for supported programs.
• Serve as an advisor to mid-level management, GG-14/O-5 and above, to fulfill command and control (C2) oversight for taskings, coordination, and scheduling of distinguished visitors and external agencies.
• Prepare staff packages, emails, and briefings according to HQ ACC standards and formats.
• Receive and correlate staff inputs for taskers, Requests for Information (RFIs), and other staff data calls to support ACC A2 Division and Branch tasks.
• Assist in the development and coordination of staff briefings, bullet-background papers (BBPs), and other reference materials, including dissemination via email and other online methods and posting to SharePoint, other websites, and shared directories.
• Schedule, set up, and execute meetings, VTCs, and other forums as necessary for ACC A2 Division and Branch personnel and leadership.
• Prepare, process, and staff ACC A2 correspondence, including awards, decorations, assessments, and training actions, using the Air Force Evaluation Management System and other online tools and applications.
• Schedule, coordinate, and file Division and Branch leadership travel orders and vouchers using Defense Travel System or other online resources, subject to Government review and approval.
• Conduct quantitative and qualitative analyses and program evaluation for leadership; provide management with information regarding improvement of initiatives, policies, and plans.
• Maintain Division calendars.
• Maintain conference room availability for a conference room servicing 30 facility residents and upwards of 100 transient personnel.
• Organize official and semi-official events and source departure materials for outbound personnel.
• Manage electronic records and serve as the point of contact for the records file plan.
• Prepare, process, and staff draft and final written and electronic mail correspondence using AFH 33-337, “Tongue and Quill,” in support of senior division leadership (O-6/GG-15) and Deputy Chief (O-5) responsibilities described in AFI 1-2, “Commander Responsibilities”: executing the mission, managing resources, leading people, and improving the unit.

Requirements:

• Active Top Secret security clearance with Sensitive Compartmented Information (TS/SCI) required.
• Requires three (3) to ten (10) years of experience and a BA/BS or MA/MS degree.
• Journeyman personnel typically perform all functional duties independently.

Why This Role Matters

• Real World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being.
• Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices.
• Culture of Empowerment - You’ll be part of a team that values innovation, trust, collaboration, and mission success.

Salary Range: $80,000.00 to $100,000.00 annually. Actual compensation will be determined based on the selected candidate's experience, education, skills, and overall qualifications. 

Please join us, as together we build a better world one mission at a time powered by Technology and its People!

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short- Term & Long- Term Disability
• Training & Development Health Care Plan (Medical, Dental & Vision)