Knowledge Management Specialist

Contingent Worker Information• Position Title Knowledge Management Specialist• NYPA Business Unit Information Technology & Cyber Security• Experience Level 2 (5-10 years)• Work Location White Plains Office• Anticipated Start Date Immediate• Duration of Assignment 12 month(s)• Project/Assignment Knowledge Management Refresh• CWP Manager Christine.Prendergast@nypa.gov• Date of Posting 05/27/2026• Due Date 06/11/2026

Work Schedule Monday through Friday. 7.5-hour workday with .5-hour unpaid lunch. Paid for actual time worked; there are no paid vacation or sick days. During NYPA and Canals holidays, the business is closed, and no work is permitted. NYPA requires a hybrid schedule of a minimum of 3 days on-site, up to including fully on-site depending on department requirements.

CWPO Engagement Requirements Candidates are REQUIRED to be local to the Tri-State area and in W2 tax status as an hourly paid employee of Service Provider. Fully remote positions are prohibited. Hybrid schedules are permissible with a minimum of 3 days on-site depending on assignment and can be fully on-site depending on business needs. Remote work privileges can be revoked at any time. NYPA does not provide laptops. Instead, NYPA provides desktops and dedicated workstations which candidates will remote into from their personal equipment on virtual days. If candidate does not have proper equipment, internet connection, or he/she is deemed to not work effectively from home, the hybrid privilege will be revoked. Vendors must disclose foreign national status and all Visas at the time of candidate submission. Additionally, a Benefits Waiver and Ethics Disclosure will be required of the candidate during onboarding.

Submission Instructions Your email submissions must contain: The LEGAL name of candidate (no aliases, monikers, or nicknames) Job Broadcast number in your email subject header Visa work authorization, if applicable For job broadcasts outside your contractual compensation schedules, use competitive rates based on local and state compensation. NYPA CWP staff will contact you if your candidate is selected to be interviewed, which is usually via MS Teams. Please inform your candidates that an interview does not indicate acceptance of the proposed labor rates. For all questions or concerns, please contact Christine Prendergast at Christine.Prendergast@nypa.gov or Markus Caruso at Markus.Caruso@nypa.gov.

Project Overview Seeking a Knowledge Management professional with strong KM, AI, Power BI, and Power Apps experience. Must have experience designing dashboards and associated metrics to capture, monitor, and report on knowledge assets. Must have experience in KM practices, ways to improves knowledge flow, and build digital solutions. Participate in the design and enhancement of core KM approaches that improve knowledge flow across the organization. This includes leveraging ML and AI for knowledge creation and gap analysis, and applying ontologies, knowledge graphs, and semantic layers to improve content structure, retrieval, and discoverability. A solid understanding of content management and content strategy is essential, including the ability to architect semantic frameworks that support enterprise search, personalization, and scalable knowledge ecosystems.

Job Functions & Responsibilities - Improve knowledge capture, flow, and reuse using AI, ML, and semantic technologies. - Develop and govern taxonomies, metadata, and content structures to enhance search and discoverability. - Support enterprise knowledge repositories, intranets, and collaboration tools. - Design and maintain Power BI dashboards, data models, and visualizations; ensure performance and data quality. - Build Power Apps and Power Automate workflows to streamline KM and business processes. - Work with KM team to translate business needs into actionable KM, analytics, and automation solutions.

Skills - Experience in Knowledge Management, taxonomy, metadata, and content strategy. - Deep expertise in creating intuitive, insights driven dashboards and establishing the right metrics to measure performance and value. - Proficiency with AI tools and concepts applied to content automation and knowledge discovery. - Strong Power BI and Power Platform skills (Power Apps, Power Automate, connectors). - Knowledge of data modeling, ETL, Power Query, and DAX. - Excellent analytical and communication skills.

Education & Certifications Bachelor's Degree with 6 years relevant work experience.