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Knowledge Management Sr Manager

US Tech Solutions, Inc.Thousand Oaks, CA

$60 - $65 / hour

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Overview

Compensation
$60-$65/hour

Job Description

Duration: 12 months contract Description:Location: Remote (must support Pacific Time stakeholders)
  • The ideal candidate is a senior-level Digital Product Manager with strong knowledge management experience, capable of owning and evolving enterprise knowledge platforms within a regulated R&D environment. This individual will act as the product owner for SharePoint-based knowledge repositories supporting clinical trial transformation initiatives, balancing strategic product vision with hands-on execution. The role requires someone who can independently drive product roadmaps, gather and translate business requirements, partner effectively with technology teams, and apply human-centered design principles. Experience with content management systems, metadata, workflows, and stakeholder engagement is essential. Pharma, R&D, or clinical trial experience is strongly preferred but may be learned by candidates who are otherwise strong in digital product management and knowledge management. This is not a project manager role; candidates must demonstrate direct product ownership and delivery experience.
The Role:
  • As a KM Digital Product Manager, you’ll support the strategy, development, and optimization of digital products that help R&D teams connect to knowledge. This role owns day-to-day product execution and partners closely with SMEs, technology teams, and business stakeholders to turn business needs into intuitive, scalable knowledge solutions.
This is a one year, fully remote, contract position. Responsibilities include:
  • Product strategy and roadmap: vision, requirements, priorities, ongoing health and evolution
  • User and stakeholder engagement: user experience research that translates into actionable product features and UI design
  • Feature definition and delivery: user stories, collaboration with technology teams to deliver, testing, etc.
  • Content and knowledge architecture: define content management lifecycles, information architecture (taxonomies and metadata), governance
  • AI integration: partner to pilot and operationalize AI features into KM products and workflows
  • Change management and metrics: rollout, training, communication, stakeholder onboarding. Track KPIs and gather feedback for continuous improvement
  • All of the above will apply to various KM platforms, such as: knowledge repositories (e.g. SharePoint), knowledge discovery systems, knowledge graphs, delivery mechanisms, etc. 
Who you are
  • 5+ years hands-on experience with digital platforms and AI within a knowledge management context, including experience with SharePoint, content platforms, search, etc. Strong stakeholder engagement, communication, product management, and human centered design skills
  • Ideally experience within a pharma R&D context
  • Curious, adaptable, collaborative, self-motivated, organized, and eager to learn
  • Comfortable working in a fast-paced, ambiguous environment 
Top 3 Must Have Skill Sets:
  • 5+ years hands-on experience with digital platforms and AI within a knowledge management context, including experience with SharePoint, content platforms, search, etc.
  • Strong stakeholder engagement, communication, product management, and human centered design skills
  • Ideally experience within a pharma R&D context
  • Curious, adaptable, collaborative, self-motivated, organized, and eager to learn
  • Comfortable working in a fast-paced, ambiguous environment 
Day to Day Responsibilities:Responsibilities include:
  • Product strategy and roadmap: vision, requirements, priorities, ongoing health and evolution
  • User and stakeholder engagement: user experience research that translates into actionable product features and UI design
  • Feature definition and delivery: user stories, collaboration with technology teams to deliver, testing, etc.
  • Content and knowledge architecture: define content management lifecycles, information architecture (taxonomies and metadata), governance
  • AI integration: partner to pilot and operationalize AI features into KM products and workflows
  • Change management and metrics: rollout, training, communication, stakeholder onboarding. Track KPIs and gather feedback for continuous improvement.
  • All of the above will apply to various KM platforms, such as: knowledge repositories (e.g. SharePoint), knowledge discovery systems, knowledge graphs, delivery mechanisms, etc.
About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com."US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran"

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FAQs About Knowledge Management Sr Manager Jobs at US Tech Solutions, Inc.

What is the work location for this position at US Tech Solutions, Inc.?
This job at US Tech Solutions, Inc. is located in Thousand Oaks, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at US Tech Solutions, Inc.?
Candidates can expect a pay range of $60–$65 per hour for this role.
What employment applies to this position at US Tech Solutions, Inc.?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at US Tech Solutions, Inc.?
You can apply for this role at US Tech Solutions, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.