Knowledge Management Sr Manager

Duration: 12 months contract Description: Location: Remote (must support Pacific Time stakeholders) The ideal candidate is a senior-level Digital Product Manager with strong knowledge management experience, capable of owning and evolving enterprise knowledge platforms within a regulated R&D environment. This individual will act as the product owner for SharePoint-based knowledge repositories supporting clinical trial transformation initiatives, balancing strategic product vision with hands-on execution. The role requires someone who can independently drive product roadmaps, gather and translate business requirements, partner effectively with technology teams, and apply human-centered design principles. Experience with content management systems, metadata, workflows, and stakeholder engagement is essential. Pharma, R&D, or clinical trial experience is strongly preferred but may be learned by candidates who are otherwise strong in digital product management and knowledge management. This is not a project manager role; candidates must demonstrate direct product ownership and delivery experience. The Role: As a KM Digital Product Manager, you’ll support the strategy, development, and optimization of digital products that help R&D teams connect to knowledge. This role owns day-to-day product execution and partners closely with SMEs, technology teams, and business stakeholders to turn business needs into intuitive, scalable knowledge solutions. This is a one year, fully remote, contract position. Responsibilities include: Product strategy and roadmap: vision, requirements, priorities, ongoing health and evolution User and stakeholder engagement: user experience research that translates into actionable product features and UI design Feature definition and delivery: user stories, collaboration with technology teams to deliver, testing, etc. Content and knowledge architecture: define content management lifecycles, information architecture (taxonomies and metadata), governance AI integration: partner to pilot and operationalize AI features into KM products and workflows Change management and metrics: rollout, training, communication, stakeholder onboarding. Track KPIs and gather feedback for continuous improvement All of the above will apply to various KM platforms, such as: knowledge repositories (e.g. SharePoint), knowledge discovery systems, knowledge graphs, delivery mechanisms, etc. Who you are 5+ years hands-on experience with digital platforms and AI within a knowledge management context, including experience with SharePoint, content platforms, search, etc. Strong stakeholder engagement, communication, product management, and human centered design skills Ideally experience within a pharma R&D context Curious, adaptable, collaborative, self-motivated, organized, and eager to learn Comfortable working in a fast-paced, ambiguous environment Top 3 Must Have Skill Sets: 5+ years hands-on experience with digital platforms and AI within a knowledge management context, including experience with SharePoint, content platforms, search, etc. Strong stakeholder engagement, communication, product management, and human centered design skills Ideally experience within a pharma R&D context Curious, adaptable, collaborative, self-motivated, organized, and eager to learn Comfortable working in a fast-paced, ambiguous environment Day to Day Responsibilities: Responsibilities include: Product strategy and roadmap: vision, requirements, priorities, ongoing health and evolution User and stakeholder engagement: user experience research that translates into actionable product features and UI design Feature definition and delivery: user stories, collaboration with technology teams to deliver, testing, etc. Content and knowledge architecture: define content management lifecycles, information architecture (taxonomies and metadata), governance AI integration: partner to pilot and operationalize AI features into KM products and workflows Change management and metrics: rollout, training, communication, stakeholder onboarding. Track KPIs and gather feedback for continuous improvement. All of the above will apply to various KM platforms, such as: knowledge repositories (e.g. SharePoint), knowledge discovery systems, knowledge graphs, delivery mechanisms, etc. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. "US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran"