Korean Bilingual IT Support Coordinator

Cesna RecruitmentFort Lee, NJ

$50,000 - $65,000 / year

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Overview

Schedule

Full-time

Education

Google (Analytics, Adwords, etc.)

Career level

Entry-level

Remote

On-site

Compensation

$50,000-$65,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

[Position]

Korean IT Support Coordinator

Location : Fort Lee, NJ (Onsite)

Annual salary : 50K-65K as base + Benefits

[About Our Client]

As a leading steel coil distributor in the U.S. for over thirty years, we provide a broad range of high-quality steel and aluminum products. Our efficient and reliable supply chain network spans North America and the globe, allowing us to consistently deliver exceptional products, dedicated customer service, and comprehensive administrative support.

[Job Summary]

We are seeking an IT Support Coordinator to assist in maintaining and troubleshooting the company's technical systems, supporting the smooth functioning of IT-related hardware, software, and network systems. The ideal candidate will support day-to-day operations across ERP systems, Google Workspace platforms, internal servers, automated reporting tools, and other company-critical technologies, while actively leveraging AI-assisted tools to improve operational efficiency.

[Job Description]

Provide first-line IT support for hardware, software, and network issues (laptops, desktops, printers, peripherals); resolve tickets within SLA guidelines.

Maintain and update troubleshooting documentation for common issues.

Perform routine system maintenance, security updates, and assist with backup/recovery procedures.

Administer and troubleshoot the Google Workspace ecosystem (Gmail, Drive, Sheets, Groups, etc.).

Develop and maintain automated Google Sheets tools using Apps Script; ensure data integrity and optimize complex formulas, queries, and scripts.

Support business intelligence dashboards (Google Data Studio) and generate periodic & ad-hocreports.

Maintain the company website domain, hosting server, and routine updates.

Track and manage the inventory of IT equipment, including upgrades and replacements.

Leverage AI assistants (e.g., Claude, ChatGPT, Gemini) and AI coding-assistant CLIs (e.g., ClaudeCode, Codex, Gemini CLI) to accelerate troubleshooting, documentation, scripting, and Apps Script development.

Collaborate with the Innovation & Technology Optimization team to streamline support workflows and identify opportunities for AI-driven automation.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

0-1+ year of experience in IT support or a similar role.

Working knowledge of Google Workspace administration and basic networking concepts

(LAN/WAN, VPN, firewalls).

Proficiency in troubleshooting hardware and software issues across Windows and macOS.

Hands-on experience with Google Apps Script or a similar scripting language (JavaScript,Python).

Familiarity with using AI assistants such as Claude or ChatGPT for daily work (drafting documentation, debugging, scripting help).

Familiarity with AI coding-assistant CLI tools such as Claude Code, Codex, or Gemini CLI.

Basic understanding of prompt engineering and structured prompt design.

Strong communication, problem-solving skills, and attention to detail.

Bilingual proficiency in English and Korean languages.

Exposure to GCP (Google Cloud Platform) and basic database concepts (MySQL, PostgreSQL).

Experience building dashboards in Google Data Studio or similar BI tools.

Hands-on experience automating support tasks or workflows with AI tools.

Exposure to TypeScript, React, or Next.js.

Familiarity with Python for scripting or data tasks.

Interest in logistics, supply chain, or manufacturing environments.

Relevant certifications (CompTIA A+, Google IT Support, etc.).

Benefits

Medical, Dental & Vision Insurance

Paid Vacation, Sick Days, and Holidays

Performance Bonuses

Educational Training Reimbursements

Employee Referral Incentives

Daily Lunch Fringe Allowance

Team Lunches & Dinners

Fitness Membership Reimbursements

Employee Birthday Gifts

Recognition & Service Year Awards

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FAQs About Korean Bilingual IT Support Coordinator Jobs at Cesna Recruitment

What is the work location for this position at Cesna Recruitment?

This job at Cesna Recruitment is located in Fort Lee, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Cesna Recruitment?

Candidates can expect a pay range of $50,000 and $65,000 per year.

What employment applies to this position at Cesna Recruitment?

Cesna Recruitment lists this role as a Full-time position.

What experience level is required for this role at Cesna Recruitment?

Cesna Recruitment is looking for a candidate with "Entry-level" experience level.

What education level is required for this job?

The education requirement for this position is Google (Analytics, Adwords, etc.). Candidates with relevant qualifications or equivalent experience may also be considered.

What benefits are offered by Cesna Recruitment for this role?

Cesna Recruitment offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, Career Development, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Cesna Recruitment?

You can apply for this role at Cesna Recruitment either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.