Korean Bilingual IT Support Specialist (Nj)

Cesna RecruitmentFort Lee, NJ

$58,000 - $75,000 / year

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Overview

Schedule

Full-time

Education

Google (Analytics, Adwords, etc.)

Career level

Senior-level

Remote

On-site

Compensation

$58,000-$75,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

[Position]

IT Support Coordinator

Location: Fort lee, NJ (HQ office)

Salary : 58K-75K as base (Annual salary)

[About Our Client]

As a leading steel coil distributor in the U.S. for over thirty years, we provide a broad range of high-quality steel and aluminum products. Our efficient and reliable supply chain network spans North America and the globe, allowing us to consistently deliver exceptional products, dedicated customer service, and comprehensive administrative support

[Job Summary]

We are seeking a Junior IT Support Specialist to help maintain and troubleshoot the company's technical systems and support smooth day-to-day IT operations. This is a junior role: you will handle hands-on IT support and equipment management day to day and take on progressively more advanced work over time. We actively use AI tools in our daily work, so comfort with AI assistants is part of the job from day one.

[Job Description]

Provide first- and second-line IT support for hardware, software, and network issues (laptops, desktops, printers, peripherals), and resolve support tickets within SLA guidelines.

Track and manage the inventory of IT equipment and assets (monitors, computers, peripherals), including setup, upgrades, and replacements.

Administer and troubleshoot the Google Workspace environment (Gmail, Drive, Sheets, Groups)at the account and user level.

Maintain and update troubleshooting documentation for common issues, and assist with routine system maintenance, security updates, and backup/recovery procedures.

Help maintain reporting dashboards in Google Data Studio (simple edits such as adding oradjusting tables and fields).

Leverage AI assistants (e.g., Claude, ChatGPT, Gemini) to speed up troubleshooting, documentation, and scripting, and collaborate with the IT team to improve support workflows.

As you build experience, you will grow into more advanced responsibilities, including maintaining and enhancing our in-house ERP system (built with TypeScript and React), developing internal automation and tools, and expanding our reporting and data pipelines.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
2 to 3+ years of experience in IT support or a similar role.
Solid hands-on experience troubleshooting hardware and software issues across Windows andmacOS.
Working knowledge of Google Workspace and basic networking concepts (LAN/WAN, VPN,firewalls).
Familiarity with at least one programming language (JavaScript/TypeScript, Python, or Java); JavaScript/TypeScript is a plus.
Comfortable using AI assistants (e.g., Claude, ChatGPT) in daily work for drafting, debugging, and problem-solving.
Strong communication, problem-solving skills, and attention to detail.
Bilingual proficiency in English and Korean.
Willingness and flexibility to take on a broad range of IT-related and general support tasks as needed, including hands-on and ad-hoc duties.
Exposure to AI coding-assistant CLIs (e.g., Claude Code, Codex, Gemini CLI) and structuredprompt design.
Exposure to GCP (Google Cloud Platform) and basic database concepts (MySQL, PostgreSQL).
Experience with TypeScript, React, or Next.js.
Experience building dashboards in Google Data Studio or similar BI tools.
Interest in logistics, supply chain, or manufacturing environments.
Relevant certifications (CompTIA A+, Google IT Support, etc.).

Benefits

Medical, Dental & Vision Insurance

Paid Vacation, Sick Days, and Holidays

Performance Bonuses

Educational Training Reimbursements

Employee Referral Incentives

Daily Lunch Fringe Allowance

Team Lunches & Dinners

Fitness Membership Reimbursements

Employee Birthday Gifts

Recognition & Service Year Awards

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FAQs About Korean Bilingual IT Support Specialist (Nj) Jobs at Cesna Recruitment

What is the work location for this position at Cesna Recruitment?

This job at Cesna Recruitment is located in Fort Lee, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Cesna Recruitment?

Candidates can expect a pay range of $58,000 and $75,000 per year.

What employment applies to this position at Cesna Recruitment?

Cesna Recruitment lists this role as a Full-time position.

What experience level is required for this role at Cesna Recruitment?

Cesna Recruitment is looking for a candidate with "Senior-level" experience level.

What education level is required for this job?

The education requirement for this position is Google (Analytics, Adwords, etc.). Candidates with relevant qualifications or equivalent experience may also be considered.

What benefits are offered by Cesna Recruitment for this role?

Cesna Recruitment offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, Career Development, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Cesna Recruitment?

You can apply for this role at Cesna Recruitment either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.