Korean Bilingual Logistic Business Operation Manager
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Overview
Job Description
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Job Description
Responsibilities:
- Ensure optimal chassis allocation and utilization across all operational locations to support seamless logistics performance.
- Manage the development and delivery of detailed weekly reports on chassis operations, highlighting key performance indicators (KPIs) to track efficiency, identify trends, and support data-driven decision-making.
- Monitor private chassis usage by motor carriers to ensure compliance with allocation guidelines and contractual terms.
- Act as the primary point of contact with DCLI to coordinate daily chassis releases, resolve issues raised by truckers, and manage damage claims effectively.
- Oversee the review and validation of Proof of Possession (PoP) and split Letters of Authorization (LOAs) using Blackberry devices and geofencing technology to ensure accurate tracking and compliance.
- Review and auditing of chassis-related invoices and ensure proper documentation and alignment with contracts.
- Identify, review, and report misuse cases, ensuring timely notification and submission for approval in accordance with company policies.
- Provide customers with weekly market analysis reports, offering insights into trends, risks, and opportunities impacting the chassis and logistics landscape.
- Deliver comprehensive weekly updates on union activities, terminal operations, carrier performance, and developments affecting both international and domestic logistics.
- Review contract amendments and evaluate spot contracts—including mini-bidding and ODCY agreements—to ensure competitiveness and alignment with operational needs.
- Engage with carriers to assess performance, provide constructive feedback, and implement initiatives that drive efficiency and service improvements.
Requirements/Qualifications:
- 5~8+ years of Freight Forwarding operation or transportation/ logistics related relevant experience
- Strong understanding of international transportation (especially ocean shipping) / freight forwarding industry
- Bachelor’s Degree preferred, High school GED required
- Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
- Ability to build trustworthy relationships with vendors/customers, and experience with vendor management
- Ability to prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties
- Proficient with Outlook, and Microsoft Office applications - PowerPoint, Word, especially Excel with v-lookups and pivot tables
- Excellent problem-solving skills
- Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization
- Experience in supervising team members with effective leadership
- TMS and WMS system experience preferred
- Ability to travel up to 10% in US and international
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.