
Korean Bilingual Logistic Operation Management Staff
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Overview
Job Description
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Job Description
Position Summary:
This position is responsible for proactively sensing, analyzing, and mitigating operational risks across inbound logistics and freight forwarding operations. The role functions as an early-warning and intelligence hub, continuously monitoring logistics conditions and maintaining close communication with steamship lines (SSLs), truckers, terminals, ports, and logistics vendors to identify potential disruptions before they impact cargo flow and service performance. The role delivers timely risk intelligence, market insights, and operational updates to internal stakeholders and customers, supporting informed decision-making for both international and domestic inbound logistics.
Responsibilities:
- Proactively identify, monitor, and assess logistics and supply chain risks, including port congestion, vessel delays, labor and union activity, terminal constraints, equipment availability, carrier performance issues, weather disruptions, and regulatory or compliance impacts.
- Maintain continuous, proactive communication with SSLs, truckers, terminals, ports, and logistics vendors to gather real-time operational intelligence and early indicators of risk.
- Analyze inbound cargo flow conditions to anticipate delays, bottlenecks, and service disruptions.
- Prepare and deliver weekly risk sensing and market intelligence reports, highlighting emerging risks, trends, root causes, and recommended mitigation actions.
- Provide timely alerts, escalation, and situation updates for high-risk or time-sensitive events affecting inbound logistics operations.
- Analyze historical and real-time data to identify trends, recurring issues, and improvement opportunities.
- Coordinate with internal teams (operations, planning, customer service, and leadership) to align on risk mitigation strategies and contingency planning.
- Support customers with regular market updates, providing transparency into logistics conditions, risks, and anticipated impacts.
- Provide guidance and mentorship to team members by sharing best practices in risk awareness and operational response.
Requirements & Qualifications
- 5+ years of experience in freight forwarding, transportation, or logistics operations
- Strong understanding of international transportation, especially ocean freight and inbound logistics
- Bachelor’s Degree preferred; High School GED required
- Demonstrated ability to quickly assess operational risk, make informed decisions, and respond to disruptions
- Proven experience working with carriers, terminals, truckers, and logistics vendors
- Strong prioritization and multitasking skills in fast-paced, high-pressure environments
- Advanced proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables), PowerPoint, Word, and Outlook
- Strong analytical, problem-solving, and presentation skills
- Excellent written and verbal communication skills across all organizational levels
- TMS and WMS experience preferred
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
