Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Job Description
Summary
The Computer Repair Technician will be responsible for providing computer diagnostics and repairs on tablets, laptops, desktops, and all-in-ones.
Essential Duties and Responsibilities
- The primary responsibility of a computer technician is to diagnose and repair laptops.
- Troubleshoot and diagnose computer systems both hardware and software.
- Manually examine and repair computer hardware and peripheral components.
- Take apart and re-assemble computer components and parts.
- Analyze failed equipment according to established methods or procedures and determine whether equipment is repairable.
- Resolve hardware technical issues within time schedule and provide the break-and-fix solution using in-house system.
- May manually set up computer systems and hardware, and install or re-install software programs for computer users.
- Ability to reach daily Units per Hour metrics- Minimum KPI Standards of 1.49 or above (able to meet within 90 days of employment).
- Perform other duties as assigned.
Education and/or Experience
- Knowledge of simple or repetitive component replacement such as LCD/HDD for multiple commodities.
- Should have basic working knowledge of different models such as Dell, HP, Toshiba, Apple, and Acer products.
- Basic computer skills, including Microsoft Office Word, Excel, Power-point, etc.
Essential Skills
- Job requires the ability to clearly organize and categorize work priorities to complete your work.
- Required demonstrated ability to read and follow written instructions and ideas.
- Job requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools.
- Must be hands-on and have ambition with the drive to succeed- Makes things happen.
- Must be able to identify and resolve problems in a timely manner.
- Ability to reach daily KPI/Hour metrics- Minimum KPI Standards of able to meet within 90 days of employment).
Working Conditions
Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 25 pounds.
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FAQs About L1 Computer Refurbish Tech Jobs at Employee Magnets
What is the work location for this position at Employee Magnets?
This job at Employee Magnets is located in Grapevine, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Employee Magnets?
Employer has not shared pay details for this role.
What employment applies to this position at Employee Magnets?
Employee Magnets lists this role as a Full-time position.
What experience level is required for this role at Employee Magnets?
Employee Magnets is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Employee Magnets?
You can apply for this role at Employee Magnets either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.