Lab Account Manager

MedWiz PharmacyBerea, KY

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Career Development

Job Description

Job Title: Lab Account ManagerLocation: Field-based – Northeast / Regional travel (approx. 90% travel)Reports To: VP of OperationsType: Full-timeAbout the RoleWe’re looking for a hands-on Lab Account Manager to support long-term care facilities and medical offices across the Northeast. You’ll be the go-to expert for onboarding new facilities, training staff on lab ordering, educating teams on testing benefits, and ensuring specimens and supplies move efficiently. This role combines account management, training, and operational oversight—and involves significant regional travel (approx. 90%).Key Responsibilities

Lead the onboarding of new LTC facilities, and medical offices, including site visits, EMR lab ordering training, and education on available lab testing and its benefits.
Monitor lab orders in the LIS, maintain data accuracy, and troubleshoot issues.
Serve as the primary liaison for facility administrators, Directors of Nursing, clinical staff, LTC stakeholders and medical office staff.
Conduct regular visits to review inventory, answer questions, reinforce best practices, and train staff.
Manage supplies at centralized locations in the Northeast, including inventory counts, replenishment requests, and distribution to facilities.
Deliver ongoing training to ensure consistent, compliant lab practices.
Partner with internal teams across logistics, IT, billing, and lab operations to resolve issues and optimize workflows.

Qualifications

3+ years of account management experience in healthcare, lab services, or long-term care.
Lab experience preferred.
Familiarity with EMR systems, LIS platforms, and data management best practices.
Strong communication, training, and relationship-building skills.
Highly organized, detail-oriented, and able to work independently.
Valid driver’s license and ability to travel frequently within the region.

Why You’ll Love This RoleThis position offers the chance to directly impact patient care in LTC facilities and medical offices while working in a dynamic, fast-growing lab environment. You’ll have the responsibility, and the opportunity to shape workflows and processes that support multiple facilities across the Northeast.

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FAQs About Lab Account Manager Jobs at MedWiz Pharmacy

What is the work location for this position at MedWiz Pharmacy?

This job at MedWiz Pharmacy is located in Berea, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at MedWiz Pharmacy?

Employer has not shared pay details for this role.

What employment applies to this position at MedWiz Pharmacy?

MedWiz Pharmacy lists this role as a Full-time position.

What experience level is required for this role at MedWiz Pharmacy?

MedWiz Pharmacy is looking for a candidate with "Director" experience level.

What is the process to apply for this position at MedWiz Pharmacy?

You can apply for this role at MedWiz Pharmacy either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.