Lead, Corporate Communications & Reputation Management
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Overview
Job Description
Job Description
Position Summary
TheLead, Corporate Communications & Reputation Managementis responsible forprotecting and enhancing the reputation of Kraft Heinz through strategic communications across corporate brand, financial performance, crisis and issues management, industry advocacy, and digital reputation. This role helps build confidence among key audiences and protects the business from external pressures and reputational threats. This is a Hybrid position 3 days/week in office in Chicago, IL (AON Center)
Reporting to the DirectorofCorporateCommunications & Reputation Management,this roleserves as a trusted advisor to senior leaders, proactivelyidentifyingreputation risks and opportunities and ensuring consistent, compelling storytelling across all stakeholder audiences.
Key Responsibilities
Corporate Brand & Reputation Strategy
Supportcorporate narrative development, ensuring alignment with company purpose, business strategy, growth ambitions, and values.
Measure and report on reputation performance through media,stakeholder, and digital sentiment metrics.
Financial & Business Performance Communications
Support communications surrounding earnings announcements, investor events, business updates, organizational changes, and major strategic initiatives.
Translate complex financial and operational information into clear, compelling narratives for non-financial audiences.
Crisis & Issues Management
Supportreputation risk assessment and monitoring efforts across business, regulatory, operational, and consumer-facing issues.
Maintain and evolve crisis preparednesstools and infrastructure, includingplaybooksandresponse protocols, trainingand simulations,and technology/AI tools for monitoring, message testing, andrisk detection.
Support real-time crisis response, partneringwith Zone communications teams as well asLegal, Government Affairs, Food Safety, Quality, HR, and Operations.
Industry Issues & Public Affairs Communications
Develop communications strategies around industry issuesimpactingKraft Heinz’s reputation and license tooperate.
Collaborate with Government Affairs and subject matter experts to proactively shape stakeholder understanding of key industry topics.
Digital Reputation& Channel Strategy
Oversee digital reputation strategy and lead the evolution of corporate owned and social channels.
Leverage social listening and AI-powered intelligence tools totrack digital reputation, competitivelandscape,and reputationalrisks.
Qualifications
7+ years of progressive communications experience,agency andin-housecorporate communications experience preferred
Experience managing corporate financial communications, including working with internal partners such as Investor Relations
Experience supporting corporate crisis communications, including serving on cross-functional response teams preferred
Ability to quickly assess complex situations and make sound decisions
Strong instinct for what is – andisn’t– a story, with a clear understanding of reputational risk vs. opportunity
Balances short-term needs with long-term brand and corporate narrative
Confident, credible advisor to senior leaders; able to challenge constructively and influence decisions
Ability to distill complex business strategies into clear, compelling narratives
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
New Hire Base Salary Range:
$141,500.00 - $176,900.00Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical- Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social- Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Chicago/Aon CenterKraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contactNAZTAOps@kraftheinz.comfor assistance.
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