Lead Business Acceleration Consultant- Communications (P1842)

At 84.51°, people are the key to everything. We are dedicated to always doing what's right and never compromising on our values. That's why we have created a culture where every opinion is respected, and contrary thinking is encouraged. Making life more rewarding for our community and our associates is an essential part of the process. Our team is known for their enthusiasm, camaraderie and sense of fun. We work hard and we play just as hard. That's why we engage in a range of official and unofficial activities to get together, serve the community, and have fun. We continually seek people who make us better. In order to continue to grow, we need more great people who want to join us in doing cool, industry-changing, brain-stimulating work.

RESPONSIBILITIES:

As a Lead Consultant at 84.51°, you are the driver of the customer first journey as you lead the insights driven strategy, execution, and implementation work that drives long term sustainable change and makes customers' lives easier. We are also counting on you to innovate. You know the customer and our capabilities thoroughly, so you are in a great position to drive innovation. The customer's voice influences every decision as you identify problems, develop solutions, activate insights and evaluate the impact on customers for Kroger and CPGs.

Your primary client is Kroger, one of the world's largest retailers and the third largest employer. You are expected to build strong, trusting relationships with your Kroger stakeholders and influence their decisions that drive long term customer loyalty.

Your primary area of focus is communications, leveraging our personalization science to create a relevant and long term relationship with our customers. This includes: targeting the right audience, delivering relevant content, using the right channel, timing it just right, and measuring the impact. In this area, you may work on digital, word of mouth, retail media, and/or conventional campaigns, but all of them will be personalized. To operate effectively in this domain, you are expected to know the current state of the business, the latest trends, and the innovations that are impacting and disrupting this area - all from a customer perspective.

QUALIFICATIONS, SKILLS, AND EXPERIENCE:

Successful candidates will thrive in a fast paced environment that is a little unorthodox at times and will possess the following:

• 4-8 years of relevant experience
• Critical thinking skills
• Influencing skills
• Relationship management skills
• Strong business/commercial acumen
• Strong communication skills
• Tools and process acumen
• Education: Bachelor's degree (Master's Degree preferred but not require)

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