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Lead Business Analyst

NextRow DigitalChicago, Illinois

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Overview

Career level
Director
Remote
Remote
Benefits
Career Development

Job Description

NextRow is looking to hire a lead business analyst for a contract position. Candidate can work 100% remote, preferably from Illinois. 
Must have experience in Hospitality industry.
Client is migrating from a homegrown reservation system to a new third party reservation system. You will play a key role as a lead/senior business analyst to be able to document the business requirements, work with technical teams. 
Technical acumen is extremely important for this role, understanding how technical integrations work, understand basic of JSON, SOAP, APIs etc.
Any experience with reservation systems, rewards systems is very desirable. 
Some of the requirements:
• Develop and maintain relationships with customers, both domestic and global.
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, and task/process/workflow analysis.
• Perform hands on system configuration and development/scripting as needed.
• Develop test plans and performs application testing for configuration or system-related changes.
• Coordinate module patches, bundles, and upgrades, including testing, documentation and implementation with all stakeholders.
• Audit policies and controls related to area of scope to ensure legal requirements are met and provide plan for compliance, as necessary.
• Identify opportunities to improve systems through automation, process re-engineering and new/improved features.
• Develop/deliver/maintain end user training and system documentation as needed.
• May serve as Project Manager for small projects.
• Provide production support, application maintenance and documentation for global systems within scope of responsibility.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Other duties as assigned.
EXPERIENCE:
• Minimum 3 years of IT experience preferably in a Global organization
• Minimum 3 years of experience with relevant applications (e.g. reservations highly desired)
• Or Minimum 3 years relevant domain experience (e.g. hotel operations, hotel distribution)
EDUCATION
• Bachelor’s degree or equivalent work experience

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FAQs About Lead Business Analyst Jobs at NextRow Digital

What is the work location for this position at NextRow Digital?
This job at NextRow Digital is located in Chicago, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at NextRow Digital?
Employer has not shared pay details for this role.
What employment applies to this position at NextRow Digital?
The employer has not provided this information. This may be discussed during the hiring process.
What experience level is required for this role at NextRow Digital?
NextRow Digital is looking for a candidate with "Director" experience level.
Does NextRow Digital allow remote work for this role?
Yes, this position at NextRow Digital supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by NextRow Digital for this role?
NextRow Digital offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at NextRow Digital?
You can apply for this role at NextRow Digital either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.