Lead Cashier / Room Service Server
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Overview
Job Description
About Coeur d'Alene Resort Our resort is known for exceptional hospitality and upscale accommodations. We are seeking a reliable, guest-focused, and physically capable individual to join our Room Service team in a unique dual role as Lead Cashier and Room Service Server.
The Role This position combines the leadership and accuracy of a cashier with the personalized service of a server. You will support smooth room service operations, ensure accurate cash handling, and deliver meals and beverages to guest rooms with professionalism and care. This role requires flexibility, strong teamwork, and stamina, as room service can be physically demanding.
Schedule & Availability
Must be flexible to work both AM and PM shifts
AM shifts: 6:00 AM – 2:00 PM
PM shifts: 2:00 PM – 10:00/11:00 PM
Weekends and holidays are required
No “clopen” shifts (you will not be scheduled to close and open back-to-back)
Key Responsibilities
Perform lead cashier duties, including managing payments, reconciling cash, and ensuring register accuracy
Coordinate room service orders and maintain clear communication with the kitchen and service teams
Deliver food and beverage orders promptly and courteously to guest rooms
Set up trays and present meals with attention to detail and guest satisfaction
Handle guest requests professionally and resolve concerns quickly
Work collaboratively with team members to ensure efficient operations
Maintain cleanliness and organization of work areas, carts, and equipment
Follow all safety and sanitation guidelines
What We're Looking For
Previous food service or cashier experience preferred
Strong teamwork skills and a willingness to support others
Physical stamina and the ability to perform a fast-paced, active role
Strong attention to detail and time-management skills
Excellent communication and guest service skills
Professional appearance and positive attitude
Why Join Us
Work in a beautiful resort setting, delivering exceptional guest service
Join a supportive, team-oriented environment with opportunities to grow
Enjoy resort-wide employee benefits and perks
Benefits & Compensation
Compensation
- Lead Cashier: $8.00/hour + tips
- Room Service Server: $4.35/hour + tips
Daily Perks:
Employee meals
Free parking
Uniforms provided with in-house laundry service
20% discount at all resort restaurants
10% discount at participating local businesses
Free daily cruises (subject to availability)
Discounted room and golf rates
Health & Wellness:
Medical, dental, vision, and life insurance (available to full-time employees after 60 days)
Access to an on-site clinic exclusive to resort employees with benefit coverage
Flexible reimbursement plan
Retirement:
401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment)
Paid Time Off:
After 6 months: 7 days
After 1 year: 10 days
After 2–4 years: 15 days
After 5+ years: 20 days
Holiday Pay:
Time and a half for hours worked on Thanksgiving and Christmas
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FAQs About Lead Cashier / Room Service Server Jobs at Coeur d'Alene Resort
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