Lead Customer Service Representative

One Hour Heating & Air ConditioningWaterloo, Iowa

$20+ / hour

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Compensation

$20+/hour

Benefits

Health Insurance

Dental Insurance

Paid Holidays

Job Description

Lead Customer Service Representative

Are you looking to be part of a team that is excited about its mission, where you will be challenged to grow and have the autonomy to do your job with excellence while getting results?

Our ideal candidate is a person that genuinely likes people, has outstanding phone and data entry skills, is proactive and loves to succeed. Does this sound like you? If so, consider applying to join our motivated team as our Lead Customer Service Representative. Don’t be fooled by the title. This is a position unlike any you’ve see before!

Along with getting to hang with an amazing group of people that want you to succeed, other benefits include:

Wages starting at $20/hr with incentives
Medical & dental insurance
Paid Time Off + Major holidays paid
Frequent celebrations, meals, events & recognitions
Company-wide, daily leadership training

What You Will Be Doing:

Responsible for meeting the quota of calls on the daily schedule.
Greets all visitors to our building in a way that reflects our companies values
Takes incoming customer phone calls and books appointments into the system with accuracy.
Makes outbound calls to fill schedule as needed.
Helps other team members to achieve common goals
Manages our Club Membership program.

What You’ll Need to Succeed:

Microsoft Office experience
Customer service/phone skills
Solid organizational skills with a demonstrated ability to multitask
History of producing quality/accurate results
Care and concern for other team members as well as external customers

Join the One Hour Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

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FAQs About Lead Customer Service Representative Jobs at One Hour Heating & Air Conditioning

What is the work location for this position at One Hour Heating & Air Conditioning?

This job at One Hour Heating & Air Conditioning is located in Waterloo, Iowa, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at One Hour Heating & Air Conditioning?

Candidates can expect a pay range of $20 (per hour).

What employment applies to this position at One Hour Heating & Air Conditioning?

One Hour Heating & Air Conditioning lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at One Hour Heating & Air Conditioning?

One Hour Heating & Air Conditioning is looking for a candidate with "Senior-level" experience level.

What benefits are offered by One Hour Heating & Air Conditioning for this role?

One Hour Heating & Air Conditioning offers following benefits: Health Insurance, Dental Insurance, Paid Holidays, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at One Hour Heating & Air Conditioning?

You can apply for this role at One Hour Heating & Air Conditioning either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.