Lead Guest Transit Host

Position Overview

Help lead the team that gets our guests' mountain days started off right. As a Lead Guest Transit Host at Mt. Hood Meadows, you'll be a key part of the guest experience while providing day-to-day guidance and support to our Guest Transit Hosts. You'll help keep shuttle operations safe, organized, and moving smoothly across our parking areas while serving as a knowledgeable and approachable resource for both guests and your team.

You'll work across multiple parking locations, assist with shuttle loading and unloading, manage guest lines and traffic flow, provide current resort information, and communicate closely with shuttle drivers and other departments. You'll also train and coach Guest Transit Hosts, help coordinate their movements between parking locations, and ensure the team is following safe and consistent procedures throughout the day.

If you're confident working with people, enjoy taking on responsibility, and thrive in a fast-paced outdoor environment, this is a great opportunity to step into a leadership role on the Transportation team. You'll spend your days helping guests, supporting your teammates, and keeping thingsmoving, even when the mountain throws a little extra weather your way.

This is a part-time, seasonal position

Qualifications & Experience

Must be 21 years of age or olderAbility to pass a driver background checkAbility to be insured to operate company vehiclesAbility to work outdoors in adverse winter weather conditionsComfortable interacting with the public using verbal communicationAble to work effectively in a team environmentStrong attention to detail and the ability to multi-task effectivelyAbility to understand and follow directionsConfidence working with a broad spectrum of guestsProfessional and respectful communication skillsMust be able to work unsupervisedAbility to stay calm in high pressure situationsAbility to commit to working weekends and holidays during the winter season

Preferred Qualifications & Experience

Previous experience as a MHM Guest Transit Host or Guest ServicesKnowledge of mountain operations and industry detailsPrior service industry experiencePrevious experience of operating vehicles in winter conditions

Compensation:

Wage: $20.63 - $24.66 hourly

Perks:

Year-Round Housing Rentals. Subject to AvailabilitySki/Snowboard Season Pass for employees and qualifying dependentsDon't Ski/Snowboard? Gift your lift access to a family memberFree Ski/Snowboard Group Lessons & Discounts on Rental GearBuddy Tickets (3 discounted tickets to share)Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)Affordable Employee Daycare - ERDC EligibleMountain Exchange Program (Ability to request free lift access to regional resorts)Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)Special invites to Columbia Employee Store, Adidas, and other industry retailersEmployee Assistance Program (EAP)Free Employee Transportation from Hood River & SandySummer Seasonal Job Connections with Local BusinessesAccess to Team Wellness ProgramsTeam Appreciation Events/DinnersClick here to learn more about our team member perks

Videos:

Watch our team in action on the MHM YouTube Channel