Lead IT Business Analyst

Location(s): Franklin, TN

Job Schedule: Full-time / Mon to Thur on site required

Degree Level: University Degree

Sponsorship: No

Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation

Nissan is currently seeking a dynamic individual to fill an opening for a Lead IT Business Analyst at our Franklin, TN Americas' Headquarters.

A Day in Life:

Supports one or more products within the value stream by translating business needs into clear requirements, aligning solution priorities with Product Managers, and ensuring proposed approaches follow organizational standards. Partners with internal and outsourced development teams to clarify expectations, validate deliverables, and maintain quality and timely execution while contributing to continuous improvement across the product lifecycle.

Additional Responsibilities:

• Serve as a liaison across departments, vendors, and technical teams, translating business requirements into technical specifications, facilitating communication, and guiding or coordinating other analysts when needed. Collaborate with Technical team on technical design and implementation for assigned products. Oversee code quality, security, and performance through reviews and automation.
• Manage incidents and production support, working with multiple third‑party vendors, interpreting technical issues, reviewing logs or source logic, and ensuring timely resolution and effective maintenance.
• Lead requirements gathering and documentation, using interviews, workshops, workflow analysis, and enterprise methodologies to produce business requirements, functional specs, use cases, interface designs, and testing artifacts.
• Apply strong analytical, technical, and managerial skills, including familiarity with programming environments, agile delivery, project and risk management, and the ability to evaluate information, reconcile conflicts, and drive clarity.
• Collaborate and communicate effectively with diverse stakeholders, influencing decisions, building consensus, challenging assumptions, and interacting professionally with executives, managers, developers, and subject matter experts.
• Support organizational goals across domains and regions, working autonomously, adapting to shifting priorities or off‑hours needs, contributing to feasibility studies and cost analyses, and engaging in multiple initiatives simultaneously.

Who We're Looking for:

Years of Experience required:

7+ years of relevant experience with at least:

• 5+ years of working in application development environment experience.
• 5+ years experience in working with third party vendors.
• Prior experience working with offshore personnel is a plus.
• Project management experience a plus.

Technical Competencies:

• Quality Analytics Leadership: Proven ability to lead and support multiple Quality Analytics initiatives across complex, enterprise‑level environments.

• Technical Stack Expertise: Hands‑on experience with a diverse technology ecosystem, including:

• Mainframe systems

• Big Data platforms

• Snowflake

• AWS Cloud

• Tableau and Power BI

• Java

• Machine Learning tools and frameworks

• Salesforce Proficiency: Ability to collaborate across organizational structures to co‑own and manage warranty workflows within Salesforce, ensuring data quality, operational accuracy, and effective process integration.

• Agentforce Experience: Familiarity with Agentforce, with the capability to support workflow optimization, analytics enablement, and alignment between business and technical teams.

Education:

• Bachelor's degree in Computer Science or related field required

What You'll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide.

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to diversity and inclusion into the future.

Franklin Tennessee United States of America