Lead Manager, Operations

APM Terminals

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving - observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be apart of our journey.

What We Can Offer

At APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement is driven by Lean principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Experience a diverse, multinational workplace where your operational insights directly influence how we work.

Additional Offering Highlights

• Support innovation through Lean tools and structured problem‑solving programs that help you continually refine operational performance.

• Access development pathways including global compliance modules, leadership training, and role‑specific technical learning.

• Benefit from a workplace that encourages healthy work-life balance through collaborative scheduling, cross‑team coordination, and consistent communication.

• Join an environment where continuous improvement, data-driven decision making, and knowledge sharing are embedded in daily routines.

Key Responsibilities

• Lead and prioritize all operational functions during assigned shifts to ensure execution of daily plans with high productivity, quality, and safety outcomes.

• Troubleshoot and resolve operational disruptions by coordinating with union labor, execution managers, asset maintenance, IT, automation, and suppliers.

• Manage system-related issues, validate logging errors, and conduct on‑the‑spot root cause analysis to keep operations running smoothly.

• Oversee workforce and equipment allocation across operational departments to ensure effective resource utilization.

• Supervise TOB personnel, provide performance feedback, and support training, coaching, and development initiatives.

• Support process improvement and problem‑solving efforts using Lean techniques such as A3s, cause analysis, and performance control checks.

• Consolidate shift data into clear operational summaries and briefings for leadership and cross‑functional stakeholders.

What We Are Looking For

Continuous improvement mindset: we are looking for someone who brings a strong mindset of continuous improvement - someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day.

Additional Qualifications & Skills

• Bachelor's degree in logistics, maritime/port management, or a related field; or equivalent experience (5+ years in container terminal operations).

• Minimum 2 years of experience in a terminal control room, TIS environment, or similar operational coordination function.

• Demonstrated ability to lead teams, set short‑term operational plans, communicate expectations, and maintain performance standards.

• Strong collaboration capabilities with cross‑functional teams including maintenance, IT, union labor, and external vendors.

• Ability to adapt quickly to changing conditions, navigate operational escalation points, and manage time‑sensitive decisions during high‑pressure scenarios

Salary: $130K - $160K

Shift Schedule: Rotating Days/Nights/Weekends

Notice to applicants applying to positions in the United States

Applicants must be authorized to work for any employer in the U.S.

APM Terminals is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities who are applying for positions in the U.S. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

If you are interested in applying for employment with APM Terminals in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the applicable Human Resources Department by emailing reasonableaccommodations@maersk.com. Determination on requests for reasonable accommodation are made on a case-by-case basis pursuant to an interactive dialogue between the applicant and the Company.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.