Lead Medical Assistant (Surgical Specialties)

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Surgical Specialties unit is an ambulatory, procedural-based clinic that includes a team of surgeons and specialists across multiple disciplines. This unit consists of 29 surgeons, 9 Nurse Practitioners, and 3 PAs, all working collaboratively to provide comprehensive surgical care. The specialties covered in this clinic include Urology, Colorectal Surgery, Interventional Pulmonology, Endocrinology, General Surgery, Surgical Oncology, and Radiation Oncology. The team manages a wide range of surgical needs, providing care for new patients requiring surgical intervention, post-operative follow-up, and patients with recurring conditions or complications. This team also manages medical concerns related to surgical conditions, provides care for patients at high risk of needing surgery, and ensures long-term surveillance for patients following surgical treatments.Hours Monday- Friday, 7:30 to 4 for the lead MA position, for the regular MA position 8:30 to 5 Monday to Friday

Job Description:

Essential Duties and Responsibilities:

Serves as a role model and mentor providing support, training, direction and sharing of knowledge to other Medical Assistants, student externs and any other non-licensed staff within the assigned practice(s).   May provide direction and oversight for compliance and regulatory matters, referring issues to the Practice Manager.  

• Acts as a lead person in daily operations of the office.  Researches, priorities and follows-up on incoming issues and concerns addressed to Practice Manager, including those of a sensitive and confidential nature.  Works closely with the Manager, or their designee, to determine the appropriate course of action, referral or response. Serves as liaison with other administrative staff across the MAH administrative and clinical departments as requested.  Works to effectively improved and maintain patient access.

• Responsible for working closely with the Practice Manager(s), physicians, nursing staff and other clinical providers to ensure the effective and efficient flow of patients.    

• Takes the lead on supporting other non-licensed staff with changes in workflow, computer systems and office process changes.  Works closely with the Practice Manager(s) to identify training needs to support the development of team members providing a safe environment to both provide and receive care.   

• Completes pre-visit planning which may include, but not be limited to the review of clinical assessments, Health Care Proxy statuses, immunization statuses, ensuring test results and consult reports are received and available and understands the patient’s purpose for the appointment.

• Receives and prepares patients for exams

Minimum Qualifications: 

• High school graduate or GED.  Minimum of 2-3 years of experience demonstrating proficiency in all areas of Medical Assisting. 

• Demonstrated MA competencies acquired through any one of the following: MA Certificate, Associates Degree in Medical Assisting, EMT, PCT, nursing student with one clinical rotation, home health aide experience or physician assistant program candidates.

• Must demonstrate strong customer and interpersonal relationships with all patients, family members, staff and providers.  

• Must be able to demonstrate both a willingness and competency to train, mentor and guide others assigned practices.

• Experience with computer systems and web based applications is needed.  EPIC experience is a plus

• Must be certified in CPR.

• Phlebotomy skills helpful.

Procedures Performed in Surgical Specialties

Urology

• Cystoscopy

• Stent removal

• Biopsy/Fulguration

• Fiducial marker placement

• Hydrocele drainage (aspiration, sclerotherapy)

• Minor penile procedures (circumcision, dorsal slit, frenulectomy, meatotomy)

• Prostate biopsy (transrectal or transperineal)

• Spermatocele drainage

• Vasectomy

Interventional Pulmonology

• Pleural port drainage

• Thoracentesis

• Tunneled pleural catheter (placement, removal, sampling/troubleshooting)

Colorectal

• Flexible sigmoidoscopy (with biopsy or tattooing)

• Hemorrhoid banding

• Incision and drainage

• Sclerotherapy

• Seton tightening

Endocrinology

• Thyroid nodule biopsy (FNA)

• Afirma genetic testing

General Surgery / Colorectal

• Wound dressing changes

• Staple and suture removal

Pay Range:

$23.15 - $31.16

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled