Lead Patient Service Representative (Winnetka)
El Proyecto Del Barrio, Inc.Winnetka, CA
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Overview
Schedule
Full-time
Career level
Director
Benefits
Health Insurance
Career Development
Job Description
JOB SUMMARY
This position will assist in enrolling qualified patients in various health programs, including Medi-Cal, HMOs, Medi-Medi, My Health LA (MHLA), Child Health and Disability Prevention Program (CHDP), Primary Care Physician (PCP), Covered CA, and Cal Kids. This position will also supervise Patient Service Representatives and Community Health Worker Academy Interns.
ESSENTIAL RESPONSIBILITIES
- Provide essential membership services to enrolled patients.
- Recruit new patients, completing necessary paperwork for enrollments.
- Support ongoing patient communications and follow-up.
- Support ongoing outreach efforts and maintain outreach calendars and documentation.
- Support the healthcare team to enhance customer service.
- Mentor junior team members, providing guidance on difficult issues.
- Ensure compliance with regulatory requirements and organizational standards.
- Perform supervisor-level responsibilities, which may include but are not limited to overseeing daily operations, managing and training, providing guidance and support, and ensuring tasks are completed efficiently and in alignment with organizational goals.
- Perform other duties as assigned.
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FAQs About Lead Patient Service Representative (Winnetka) Jobs at El Proyecto Del Barrio, Inc.
What is the work location for this position at El Proyecto Del Barrio, Inc.?
This job at El Proyecto Del Barrio, Inc. is located in Winnetka, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at El Proyecto Del Barrio, Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at El Proyecto Del Barrio, Inc.?
El Proyecto Del Barrio, Inc. lists this role as a Full-time position.
What experience level is required for this role at El Proyecto Del Barrio, Inc.?
El Proyecto Del Barrio, Inc. is looking for a candidate with "Director" experience level.
What is the process to apply for this position at El Proyecto Del Barrio, Inc.?
You can apply for this role at El Proyecto Del Barrio, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.