Lead Product Manager, AI

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The Lead Product Manager works with cross-functional teams of engineers, designers, data scientists, and business stakeholders to build AI-powered solutions that solve real enterprise problems. We are looking for a product leader who values moving quickly, from deeply understanding a business challenge to prototyping an AI solution to proving its value. You will lead and drive a complex product area within our applied AI portfolio, define what success looks like, build and develop with the team, and drive step-change results across the organization.

Key Responsibilities

• Be responsible for leading and driving a complex product area within our applied AI portfolio, defining success, prioritizing problems, and identifying the best AI-driven strategies considering wider organizational context. Adapt and adjust strategies to reflect learnings and changes.

• Partner directly with business units to deeply understand their operations, capture requirements, map processes, and identify the most significant opportunities for AI-driven improvement.

• Translate business problems into clearly scoped AI use cases and drive them from concept through prototyping, evaluation, and validation.

• Lead rapid prototyping of AI solutions, including GenAI applications, AI agents, conversational AI, and intelligent automation, to demonstrate feasibility and business value.

• Work with a cross-functional team of engineers, designers, and data scientists to define product vision, develop roadmaps, and drive progress against goals and milestones, while improving team health and up-leveling team effectiveness.

• Gather and analyze user research, business process data, and market analysis to inform product decisions and influence the wider product organization.

• Lead the development of evaluation frameworks to test, benchmark, and compare AI models and platforms against enterprise success requirements.

• Actively identify opportunities and resolve dependencies by creating shared strategies across teams in adjacent product areas.

• Develop reusable product frameworks, playbooks, and best practices that accelerate AI solution delivery across the organization.

• Influence strategy and progress across partner functions, enhancing collaboration and resolving divergent goals.

• Communicate product strategy, progress, and business value with radical clarity to all stakeholders.

• Support the growth of PMs and cross-functional team members by providing mentorship, coaching, and hands-on guidance.

Use your skills to make an impact

Required Qualifications

• 7+ years of relevant industry experience with at least 3 years in product management.
• Experience leading cross-functional product team(s) across a full product line: crafting product mission and strategy, defining requirements, coordinating resources, and driving the team to achieve key milestones and goals.
• Demonstrated experience working directly with business stakeholders to gather requirements, map processes, and identify high-impact opportunities for AI-driven improvement.
• Hands-on experience prototyping or building AI-powered solutions, not just managing them from a distance.
• Experience with AI/ML products and platforms in enterprise environments, including GenAI applications, conversational AI, or intelligent automation.
• Proven ability to drive a step change in the performance of a product and the effectiveness of the team that delivers it.
• Experience managing products through the full lifecycle, from discovery through prototyping, validation, and deployment support.

Product & Technical Skills

• Extensive understanding in analyzing large-scale, complex data sets and making effective decisions based on data.

• Experience integrating a diverse set of requirements from a broad set of users and business contexts into a single coherent product strategy.

• Deep understanding of AI/ML concepts and their practical implications for enterprise product design and process improvement.

• Experience with GenAI platforms, prompt engineering, AI agent frameworks, and rapid AI prototyping approaches.

• Knowledge of AI solution architectures (e.g., RAG, conversational AI, vector databases) sufficient to evaluate feasibility and guide implementation.

• Ability to lead the development of evaluation frameworks for assessing AI model and platform performance.

• Familiarity with design and prototyping tools (e.g., Figma, Miro) to communicate product vision and guide designers.

• Understanding of human-centered design principles and data visualization for AI-powered applications.

• Knowledge of responsible AI principles, bias mitigation, and ethical AI design.

Preferred Qualifications

Strategy, Leadership & Communication

• Ability to synthesize complex information and translate between business language and technical concepts with radical clarity.
• Experience with product strategy, roadmap planning, feature prioritization, and agile delivery.
• Ability to build compelling business cases and ROI models that drive AI investment decisions.
• Experience leading and motivating teams and influencing across an organization without direct authority.
• Demonstrated experience in communication, bringing extreme clarity to complex messages for executive and cross-functional audiences.
• Strong problem-solving skills with ability to balance innovation and practical execution.
• Proven ability to build trusted relationships with business stakeholders at all levels.
• Awareness of industry trends, emerging AI technologies, and best practices in enterprise AI product development.

Additional Information

This position follows a hybrid work style and must be performed at one of our designated IT hub locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; or Washington, D.C.

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$151,600 - $208,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.