Lead Quality Improvement Specialist (Patient Safety Coordinator)

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Opportunity

Responsible for leading and implementing quality improvement initiatives. This role involves collaborating with clinical and administrative teams to enhance patient safety, optimize healthcare delivery, and ensure compliance with regulatory standards.

Job Summary

Primary Responsibilities:

• Lead the development and execution of quality improvement projects aimed at enhancing patient safety and care outcomes.
• Collaborate with multidisciplinary teams to identify areas for improvement and implement evidence-based practices.
• Analyze clinical and operational data to assess performance metrics and identify trends, facilitating data-driven decision-making.
• Design and conduct training programs for staff on quality improvement methodologies, tools, and best practices.
• Monitor compliance with regulatory requirements and accreditation standards, ensuring that the hospital meets quality benchmarks.

Qualifications

Qualifications:

• Bachelor's Degree.

• 3+ years of experience in quality improvement, patient safety, or healthcare operations, preferably in a hospital setting.

• Technical proficiency, preferably with Epic.

Additional Knowledge, Skills and Abilities:

• Strong knowledge of quality improvement methodologies, such as Plan-Do-Study-Act (PDSA), Lean, and Six Sigma.
• Excellent analytical skills for interpreting data and identifying trends to inform improvement strategies.
• Effective communication and interpersonal skills for working collaboratively with diverse teams and stakeholders.
• Proficiency in using quality improvement tools and software for data analysis and reporting.
• Ability to lead training sessions and workshops for staff on quality improvement concepts.

Additional Job Details (if applicable)

Schedule and Work Model

• Full time, Monday through Friday, standard business hours with flexibility to meet with leadership occasionally for early/late meetings.

• Hybrid: Must be flexible to come into the office at One Brigham Circle in Boston up to 2 times per week.

Remote Type

Hybrid

Work Location

1620 Tremont Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$79,560.00 - $115,720.80/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.