Lead Retail Sales Associate
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Overview
Schedule
Full-time
Career level
Director
Remote
On-site
Compensation
$16-$18/hour
Benefits
Health Insurance
Career Development
401k Matching/Retirement Savings
Job Description
Benefits:
- Locally owned and operated
- Employee discounts
- 401(k)
- 401(k) matching
- Free uniforms
- Health insurance
- Opportunity for advancement
- Wellness resources
You might be a great fit if…
- You enjoy serving others as we would like to be served.
- Making the best even better.
- You enjoy making a difference in your community.
- You enjoy helping others.
- You enjoy working in teams.
- You're motivated to learn new skills.
Job Summary:Lead Retail Sales Associate is expected to maintain a positive representation of Carpenter Bros Hardware Do It Center by providing an outstanding customer service experience consistent with company values. The main task of Lead Retail Sales Associate is to assist the store manager in overseeing an efficient, motivated, and productive sales team. Lead Retail Sales Associate should continually expand their knowledge of the retail industry and leadership. Their job will include, but is not limited to, the following responsibilities:
Responsibilities:
- Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
- Assist the store manager in opening and closing the store.
- Foster teamwork among the staff. Encourage the team to meet high standards of customer service and contribute to the overall success of the business.
- Assist in taking regular inventory of stock.
- Immediately respond to customer complaints and resolve as best as possible.
- Manage store operations and staff in the store manager’s absence.
- Ensure compliance with all store policies and safety standards.
- Assist in merchandising the store, including setting planograms, endcaps, power aisle displays, and other merchandising.
- Help maintain signage, including putting up and taking down promotional signage.
- Participate in ordering inventory and pricing.
- Train and monitor training of sales associates and cashiers.
- Help store staff with daily tasks as needed.
- Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
- Attend and occasionally lead staff meetings.
- Be able to suggest and initiate change to improve business processes and operations.
Qualifications:
- Outstanding customer service skills and a professional attitude.
- Ability to supervise other employees and understand the fundamentals of leadership.
- A working knowledge of the products contained in the store with a willingness to continue to learn.
- Organized, self-starter who is able to think independently and solve problems.
- Strong math, reading, writing, and communication skills.
- Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
- Understand how to efficiently operate the store’s point-of-sale system. Other computer skills include knowledge of MS Word and PowerPoint.
- Knowledge of effective sales methods and techniques.
- Ability to lift up to 80 lbs.
- Able to work a flexible schedule, including weekends and holidays.
Goals:
- Continually expand knowledge of all departments in the store.
- Expand leadership and management skills.
- Expand knowledge of retail operations, including inventory management and pricing strategies.
Compensation: $15.50 - $18.00 per hour
No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities—through the best of times and the greatest challenges.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Lead Retail Sales Associate Jobs at Carpenter Bros Hardware Do It Center
What is the work location for this position at Carpenter Bros Hardware Do It Center?
This job at Carpenter Bros Hardware Do It Center is located in Ann Arbor, Michigan, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Carpenter Bros Hardware Do It Center?
Candidates can expect a pay range of $15.5–$18 per hour for this role.
What employment applies to this position at Carpenter Bros Hardware Do It Center?
Carpenter Bros Hardware Do It Center lists this role as a Full-time position.
What experience level is required for this role at Carpenter Bros Hardware Do It Center?
Carpenter Bros Hardware Do It Center is looking for a candidate with "Director" experience level.
What benefits are offered by Carpenter Bros Hardware Do It Center for this role?
Carpenter Bros Hardware Do It Center offers following benefits: Health Insurance, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Carpenter Bros Hardware Do It Center?
You can apply for this role at Carpenter Bros Hardware Do It Center either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.