Lead Services Specialist 1 - Customer Contract Management

GE VernovaHouston, Texas

$100,000 - $166,700 / year

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Overview

Schedule

Full-time

Education

Engineering (PE)

PMP

Career level

Director

Remote

On-site

Compensation

$100,000-$166,700/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Job Description Summary

Responsible of the Project Management activities of GSI Service over the North America region.Manage Grid Services PM to ensure projects execution in line with Safety, Quality, Delay and Costs standards as well as maximizing Customers satisfaction.

Job Description

Essential Responsibilities

Planning

Provide requirements to Field leader to maintain field specialists’s planning
PM support to field specialists with 24/7 technical support team
Manage communications with customers (meetings, reviews (FAT,…), conference call, …
Responsible to improve the PM processes : project preparation, Service contracts, …
Ensure the profitability (no margin deviation) of the projects as per budget defined at tendering stage.

Management of Service projects : New install, Service contract,...

Review customer PO vs GE offer during transfer meeting to identify potential risks and contractual deviations.
Responsible to entertain kick-off meeting with customer with the different parties involved to define properly the roles and responsibilities and contractual commitments.
Responsible to issue the variation orders
Responsible of all communications with customers
Ensure the availability of equipment and software required
Responsible of administrative tasks related to the projects
Produce the post-mortem of the the projects
Ensure proper follow-up of project execution governance including kick-off meeting, project review and post-mortem across all activities in collaboration with PMs
Organize monthly project reviews for all major projects.

Qualifications/

Requirements

Education / Experience

Engineering or Operations degree or equivalent in Electrical Engineering. 10 years of experience Project Management.

Business Understanding

Scope of GE Grid products as well as Project Management Handbook (PMH). Experience in innovative Service environment. Coordination of different team and cultures. Previous works experiences in a matrix organization desirable.

Specific knowledge

Strong Knowledge on Project Management processes.

Excellent net-worker, team player and manager. Good communication skills. Dynamic and challenging, able to act as a change agent and to empower others. Pragmatic sense to approach challenges. Ambitious, potential to grow. High results and quality orientation.

Customer Service

Process improvement as well as service specifics to determine and satisfy customer requirements.

Systems and Software

MS suite, MS Project, SAP,...
Languages: Bilangual French and English

Desired Characteristics

Experience of Project Manager roles
Recognized leadership skills and strong experience in building, working with and leading international operations team in a global setting and matrix environment
Strong process and operational experience
Excellent leadership skills with ability to influence others, drive change, and execute on a strategy
Strong Industrial Service business and financial acumen
Technical understanding of the Services business
Excellent communication/presentation skills, both written and oral.

About Us

About GE Renewable Energy

GE Renewable Energy is a $15 billion business which combines one of the broadest portfolios in the renewable energy industry to provide end-to-end solutions for our customers demanding reliable and affordable green power. Combining onshore and offshore wind, blades, hydro, storage, utility-scale solar, and grid solutions as well as hybrid renewables and digital services offerings, GE Renewable Energy has installed more than 400+ gigawatts of clean renewable energy and equipped more than 90 percent of utilities worldwide with its grid solutions. With nearly 40,000 employees present in more than 80 countries, GE Renewable Energy creates value for customers seeking to power the world with affordable, reliable and sustainable green electrons.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

For candidates applying to a U.S. based position, the pay range for this position is between $100,000.00 and $166,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on September 28, 2026.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

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FAQs About Lead Services Specialist 1 - Customer Contract Management Jobs at GE Vernova

What is the work location for this position at GE Vernova?

This job at GE Vernova is located in Houston, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at GE Vernova?

Candidates can expect a pay range of $100,000 and $166,700 per year.

What employment applies to this position at GE Vernova?

GE Vernova lists this role as a Full-time position.

What experience level is required for this role at GE Vernova?

GE Vernova is looking for a candidate with "Director" experience level.

What education level is required for this job?

The education requirement for this position includes Engineering (PE) and PMP. Candidates with relevant qualifications or equivalent experience may also be considered.

What benefits are offered by GE Vernova for this role?

GE Vernova offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Parental and Family Leave, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at GE Vernova?

You can apply for this role at GE Vernova either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.