Lead Supervisor

Mohegan SunWilkes Barre, PA

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Career Development

Job Description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITE

Job Duties

Assists the Shift Managers with the day-to-day operation of table games/poker to include training, counseling and supervision of team members. Supervises and secures all games in assigned gaming area. Ensures the security of the table games and related equipment and keep clear lines of communication between table games personnel and the Surveillance Department. Ensures the accuracy and integrity of the player rating system. Keeps Scheduling Department abreast on a daily basis of any changes, check pit time starts on a weekly basis. Enforces PGCB gaming rules and regulations, internal controls, and department/company policies. Keeps abreast of "special events", entertainment, employee activities, restaurant schedule, etc. Keeps other departments informed of developments affecting their function. Monitors business demands and makes necessary adjustments. Services guests, handles customer related issues with composure and professionalism. Services employees, handles employee related issues with composure and professionalism. Schedules Floor Supervisor assignments. Performs other related duties as assigned. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service. Has the ability to extend complementary services in accordance with the approved comp matrix.

Minimum Qualifications

Two years combined supervisory experience in three of the six primary games (Blackjack, Pai Gow Poker, Craps, Baccarat, Roulette or Poker) plus one year of experience dealing three of the six primary games or previous Pit Manager experience in a high volume, complex casino environment. Additionally, a Craps Lead Floor Supervisor must have one year Craps dealing experience. Must be able to work various shifts and flexible hours.

Work Shift:

Regular

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FAQs About Lead Supervisor Jobs at Mohegan Sun

What is the work location for this position at Mohegan Sun?

This job at Mohegan Sun is located in Wilkes Barre, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Mohegan Sun?

Employer has not shared pay details for this role.

What employment applies to this position at Mohegan Sun?

Mohegan Sun lists this role as a Full-time position.

What experience level is required for this role at Mohegan Sun?

Mohegan Sun is looking for a candidate with "Director" experience level.

What benefits are offered by Mohegan Sun for this role?

Mohegan Sun offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Mohegan Sun?

You can apply for this role at Mohegan Sun either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.